In- Reach Navigator

Change Grow Live • Summerville, SC

14h • Onsite

About The Position

Change Grow Live is a charity dedicated to supporting Service Users, offering respect in a safe environment, and working with individuals to find appropriate treatment and care options. Their core values are ‘Be open, be compassionate and be bold’, applied daily to help people change their lives, grow, and live to their full potential. The Brighton and Hove Street Outreach Service is seeking a full-time In-Reach Navigator for a fixed-term contract until March 2027. This role involves supporting service users temporarily accommodated by the Street Outreach team, guiding them towards longer-term accommodation goals, and preventing their return to rough sleeping. Good communication, teamwork, and an understanding of homelessness issues are essential.

Requirements

• Experience or understanding of the needs and challenges facing people experiencing homelessness
• In-depth knowledge of at least one of the following: substance misuse, alcohol misuse, mental health, housing law, supporting clients with NRPF
• Experience working with individuals with multiple and complex needs
• The ability to work with confidence and patience with clients unwilling to engage with services and those that exhibit challenging behaviour, including setting boundaries and managing conflict constructively
• Knowledge of safeguarding procedures applicable to children and vulnerable adults
• Confidence to build and maintain relationships with a wide range of services, representing the organisation and creating effective pathways
• Ability to manage and plan own workload to meet deadlines and targets
• Ability to critically reflect and evaluate interventions, service delivery and areas for development
• Confidence to work autonomously as well as part of the team
• Ability to write reports, complete forms and keep full and accurate records

Nice To Haves

• Having good knowledge of the city and good partnership links is desirable.

Responsibilities

• Offer emotional and practical support to clients in the hotel provision
• Support clients with no local connection to Brighton to find suitable move-on accommodation elsewhere in the UK within a short timeframe
• Work closely with drug and alcohol teams to ensure that clients can access treatment if required.
• Work proactively to ensure that clients have access to ongoing healthcare
• Use creative interventions to support clients to maintain accommodation and prevent a return to rough sleeping
• Work closely with local authorities and housing providers across the UK and abroad, to maximise accommodation opportunities for individuals with no local connection to Brighton & Hove.
• Convene and contribute to service user case conferences where appropriate.
• Attend weekly team meetings and reflective practice with the street outreach team.
• Work closely with all partner services in Brighton and Hove, sharing appropriate information and ensuring that action plans are carried through.
• Represent the team at external forums where appropriate, if requested to do so.

Benefits

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees