JOURNEYMAN TECH-SHOP

Wolter, Inc. • Pilot Mountain, NC

5h • Onsite

About The Position

Position summary: Responsible for diagnosing and repairing material handling equipment brought into our shop for repair – meeting and exceeding customer’s expectations.

General Purpose: To support our company mission to keep our customers’ equipment running with the least amount of down time possible.

Requirements

• Must stay current with technical knowledge on products we support.
• Must ensure we use “safety” in all activities encountered throughout the day.
• Must be willing to work overtime as needed to satisfy customer.
• Must have very good skills in repairing powered industrial equipment, with a minimum of two (2) years’ experience repairing fork lift trucks and/or other products we represent, to include all types of LP Gas, diesel, and electric trucks.
• Must successfully complete any training courses required.
• Must be a good communicator – written and verbal.
• Time management: the ability to organize and manage multiple priorities.
• Basic computer proficiency and laptop fundamentals.
• Must own tools necessary to perform repairs, per our recommended tool list.
• Must be certified to operate material handling equipment.
• Commitment to company vision and mission

Nice To Haves

• Experience with welding and fabricating
• Trained on complete rebuilding of major brands of equipment
• Awareness of lean business principles

Responsibilities

• Complete all service jobs that are assigned to you.
• Document all recommended additional repairs found, work with Shop Foreman on preparing quote for customer
• Communicate with the Shop Foreman, Shop Lead, and/or Shop Manager on any unusual service problems encountered or for any technical assistance needed.
• Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
• Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports etc).
• Communicate with Shop Foreman as to status of jobs assigned to you
• Offer assistance to other shop techs, as appropriate
• Keep shop clean and organized – clean up spills (oil, etc) immediately.
• Always adhere to safety rules and policies at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed