In House Marketing Representative- NOLA
About The Position
As an In‑House Marketing Representative, you will play a key role in engaging eligible onsite guests and encouraging them to book a Hilton Grand Vacations (HGV) presentation or purchase a vacation package at an HGV resort. You will represent HGV’s Cultural Values through exceptional guest service, timely responses, and a positive, professional resort presence. Each Team Member is expected to carry out reasonable requests from management within their capabilities. What It’s Like to Be a Team Member Hilton Grand Vacations is a leader in the vacation ownership industry, driven by innovation, quality, and growth. Our Team Members are the foundation of our success. Full‑time Team Members enjoy a comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) with company match Paid Time Off (PTO) Outstanding travel benefits Don’t wait—apply today!
Requirements
- High School Diploma or equivalent
- Ability to work varied shifts—including weekends and holidays
- 1+ year of face‑to‑face consumer sales or marketing experience
- Strong interpersonal and guest‑relations skills
- Highly motivated, self‑starter mindset
- Solid understanding of the local area
Nice To Haves
- Bachelor’s Degree (BA/BS)
Responsibilities
- Distribute approved promotional materials and incentives to guests who meet tour qualifications as determined by Marketing Management.
- Accurately complete all required documentation and enter guest dispositions into CRM systems (VOICE, CHORUS, Eclipse, Salesforce).
- Provide location‑based guest services and direct visitors to appropriate resort resources.
- Maintain required Minimum Performance Standards on a monthly basis.
- Review production reports and communicate any challenges to the MOD in writing during the month of occurrence.
- Contact guests through onsite call campaigns within company CRM systems.
- Provide accurate information to the Fulfillment Department to support pre‑gifting services for qualified guests.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid Time Off (PTO)
- Outstanding travel benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
