In-House Agency Print and Digital Design Lead

Citi • Schaumburg, IL

36d

About The Position

We’re seeking an experienced Design Lead to drive the creative vision and execution of our brand across all lower funnel marketing. As an in-house leader, you’ll collaborate closely with cross-functional teams to develop strategic, high-impact design solutions that elevate our visual identity and support business goals. This role requires a strong blend of hands-on design skills, creative direction, and team leadership to guide and inspire a growing design team.

Requirements

• 8+ years of leadership experience, including a design background
• Agency experience (in-house agency experience is a plus)
• Mastery of Adobe Creative Suite (especially Photoshop, Illustrator, InDesign)
• Expert-level proficiency in Figma, including experience with components, auto layout, libraries, and collaborative design workflows
• Familiar with Creative AI tools
• A proven history of design fundamentals (including typography, color theory, brand adherence, and critical thinking with regards to creative application)
• Experience working with design systems and component libraries.
• Proficient in implementation of ADA accessibility standards, particularly for email design.
• Strong presentation skills and the ability to clearly and effectively discuss projects
• Strong communication, project management, and organizational skills.
• Experience utilizing a work management platform
• Able to balance speed with precision and adapt to evolving priorities
• A BA or higher in marketing or a related field
• A comprehensive online portfolio showcasing your strongest work, including examples relevant to email and direct mail

Responsibilities

• Lead Creative Direction – Uphold the brand’s visual identity across all lower funnel marketing channels
• Design Execution – Oversee the development of high-quality design work, from concept to final delivery, ensuring consistency and excellence
• Team Leadership – Mentor and manage a team of designers, providing guidance, continual feedback, and fostering a collaborative and growth-oriented environment
• Cross-Functional Collaboration – Partner with colleagues across strategy and marketing teams to align design strategies with business objectives
• Brand Stewardship – Maintain and evolve brand guidelines to ensure a cohesive identity across all internal and external communications
• Stakeholder Communication – Present design concepts and rationale clearly to stakeholders, incorporating feedback effectively
• Trend Awareness – Stay up to date with design trends, tools, and technologies to keep the brand’s creative approach fresh and relevant
• Quality Control – Review and approve final assets to ensure they meet brand standards ADA/WCAG 2.1 guidelines and project goals
• Foster a Creative Culture – Champion a positive, inclusive and innovative design culture that encourages continuous learning and collaboration

Benefits

• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• For additional information regarding Citi employee benefits, please visit citibenefits.com.
• Available offerings may vary by jurisdiction, job level, and date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees