In-Home Sales & Tech Support (Part Time)
About The Position
We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience. Here’s what you can expect to do: As a Field Sales Representative, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field. You’ll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy. In the field, you’ll consistently put the Serve, Solve, Sell™ model into action by: Serve: Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first. Solve: Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge Ensure customers leave with a resolution that works and a product that addresses their future tech needs. Sell: Leverage Asurion’s growing range of products to offer tailored solutions to customers. Listen actively to identify customer needs and position products uniquely to meet those needs. You’ll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale
Requirements
- Comfortable working in a sales environment with set targets
- A valid driver’s license and satisfactory driving record with at least 1 year driving experience
- Ability to provide proof of valid car insurance (excluded: Manhattan)
- A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
- Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays
- A personal cellphone to keep in the know while on the job
- Must be comfortable working around household pets
- Efficient, adaptable, goal-oriented and persuasive communication skills
- Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
- Naturally outgoing individual who thrives in human interaction
Responsibilities
- Meet customers in-home, in-office, or wherever they are
- Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first
- Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge
- Ensure customers leave with a resolution that works and a product that addresses their future tech needs
- Leverage Asurion’s growing range of products to offer tailored solutions to customers
- Listen actively to identify customer needs and position products uniquely to meet those needs
Benefits
- Base hourly rate is guaranteed for all hours worked and paid bi-weekly.
- Earned pay can now be accessed early!
- Uncapped commissions based on your sales performance paid bi-weekly
- Mileage reimbursement based on IRS guidelines paid weekly
- 35 dollar phone stipend paid monthly
- 3 weeks paid training where your success is our top priority
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
