In Home Repair Technician

American Furniture Warehouse

7d•$20•Onsite

About The Position

As an In-Home Repair Technician, you will be responsible for assessing and preforming repairs to merchandise with in the customer’s home. The repairs are not limited to but will include minor wood/leather/upholstery repair, cushion core replacement, part replacement, and mechanism replacement. The In Home Repair Technician will be trained to preform repairs on all wood, fabric, upholstery and leather merchandise, training will be provided by and paid for by AFW. This is a full-time position with a starting pay of $20.00/hour and great benefits! On the job training will be provided!

Requirements

Preferred minimum two years’ experience working with wood furniture, leather, fabric & upholstery.
Clean MVR record, 2 or less moving violations in the past 3 years.
Must own your own hand tools.
Experience using power tools.
Excellent time management skills and attention to detail.
Must be able to learn, understand, and apply new technologies, including Dispatch Track and ipads.
Able to work all shifts all schedules, evenings, weekends and holidays.
Lift, lower, push and pull all sizes of furniture up to and in excess of 100 lbs.
Requires the ability to maneuver in confined and at times congested areas.
Requires the ability to sit, stand, walk, stoop, & bend for 8 hours or more daily.
Requires constant use of arms, hands, fingers, eyes, legs, and back.
Making repairs to furniture requires lifting, griping, bending, kneeling, stooping and moving furniture items to accommodate the repairs necessary to satisfy the customer.
A pre-employment drug screen and pre-employment background check must be passed upon job offer.

Responsibilities

Assessing damages and choose appropriate methods of repair for wood furniture, leather, fabric and upholstery.
Replace damaged/missing parts.
Wood repairs including burn-ins & wood graining.
Leather repairs including scuffs, holes and tears.
Upholstery repairs including structural/mechanism replacements.
Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations.
Identify and read invoices/service orders and UPC labels to ensure invoices are complete.
Maintain a neat and safe work environment.
Ability to represent AFW in a professional manner inside the customers home.
Demonstrate high level of attention to detail and professionalism at all times.
Possess excellent organizational skills.
Color matching & blending.
Commitment to AFW’s safety policies and procedures and ability to promote awareness.