In-Home Delivery Driver
About The Position
Position Summary We are seeking a dependable Delivery Driver to provide outstanding customer service by safely and efficiently delivering furniture and mattresses into customers' homes. This role is crucial in ensuring a superior customer experience through effective communication, professionalism, and attention to detail. Key Responsibilities Conduct pre-trip inspections of delivery vehicle Safely pack, load, and secure products in accordance with company standards Drive throughout statewide and metropolitan areas using navigation tools Assist with dispatch calls, customer inquiries, and provide directions as needed Ensure courteous and customer-focused interactions to maximize satisfaction Unload and install products in customers' homes, including navigating stairs when necessary Adhere to all traffic laws and maintain a clean driving record Lift and maneuver products weighing up to 75-100 lbs Address customer concerns promptly and professionally Utilize company tablet for delivery documentation and customer interactions Perform minor vehicle maintenance and report any issues promptly Keep company vehicles clean and organized Provide feedback to management on operational efficiencies and safety improvements Follow all safety protocols and operational procedures Additional duties as assigned
Requirements
- Previous delivery experience preferred
- Strong time management skills
- Excellent customer service and communication abilities
- Valid driver's license with a clean driving record (No DWI convictions in the last seven years; no more than two moving violations or accidents in the last seven years)
- Must be at least 21 years old
- Self-motivated and capable of working independently
- Basic maintenance skills
- Highly organized and detail-oriented
- Willingness to work flexible hours based on business needs
- Proactive in performing routine maintenance tasks
- Respect - Follows Homemakers Core Values of honesty and integrity, customer loyalty, quality products and services, teamwork and cost effectiveness.
- Motivation - Commitment to the assigned task. Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. A self-starter.
- Quality - Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.
- Quantity - Willing to work with a sense of urgency. Meets productivity standards; completes work in timely manner; strives to increase productivity.
- Teamwork - Demonstrates a willingness to work with a team.
- Adaptability - Demonstrates a willingness to adapt to changing circumstances and work flow.
- Attendance - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
- Standing, walking, bending, kneeling, crouching, climbing
- Handling and lifting heavy items (100 - 150 lbs)
- Maneuvering equipment and products weighing up to 150 lbs
- Comfortable working at varying heights
- Work environments include store, warehouse, and customer homes
- Exposure to hot/cold weather conditions
- Potential for dusty and noisy surroundings
- No smoking or vaping permitted in company vehicles
Responsibilities
- Conduct pre-trip inspections of delivery vehicle
- Safely pack, load, and secure products in accordance with company standards
- Drive throughout statewide and metropolitan areas using navigation tools
- Assist with dispatch calls, customer inquiries, and provide directions as needed
- Ensure courteous and customer-focused interactions to maximize satisfaction
- Unload and install products in customers' homes, including navigating stairs when necessary
- Adhere to all traffic laws and maintain a clean driving record
- Lift and maneuver products weighing up to 75-100 lbs
- Address customer concerns promptly and professionally
- Utilize company tablet for delivery documentation and customer interactions
- Perform minor vehicle maintenance and report any issues promptly
- Keep company vehicles clean and organized
- Provide feedback to management on operational efficiencies and safety improvements
- Follow all safety protocols and operational procedures
- Additional duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
