IMS Specialist

Texas ESC Region 16•Amarillo, TX

14h

About The Position

Primary Purpose: Provide technical expertise and professional guidance for ASCENDER Business and Student software. Ensure timely, compliant management and submission of all mandated TSDS/PEIMS data and support the implementation and utilization of The Texas Exchange. Qualifications: Education/Certification Bachelor's Degree require,d preferably in the areas of Education, Computer Science, Business, or other related degree at the time of application Skills Demonstrated ability to learn the ESC Educational Administrative Software (ASCENDER(TM)) to provide support to Region 16 districts School district business office or student SIS experience preferred Knowledge of Texas Student Data System (TSDS) preferred Demonstrated excellence in communication skills while working with personnel of school districts, Texas Education Agency (TEA), Education Service Center (ESC), and other clients served by the ESC Demonstrated ability to perform assigned duties while working in the current Windows environment. Must possess an internal drive to teach and guide clients through a complex process ? Must possess a customer service attitude in assisting clients Must possess a service-oriented ability to think strategically while emphasizing on the needs of clients Working Conditions: Tools/Equipment Used: Standard office equipment, including personal computer and peripherals Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more) ? Environment: Must be physically able to work inside; tolerate frequent region-wide travel and occasional statewide travel; regular exposure to noise; may be required to be on-call 24 hours a day; occasional prolonged hours Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion Regular Attendance is an essential function Major Responsibilities and Duties: Provides professional assistance and training to district personnel in the areas assigned for computer software support and problem determination for the ESC Educational Administrative software (ASCENDER(TM)) and other ESC-supported software. Provides professional assistance to district personnel to support Texas Student Data System (TSDS) data collections, data editing, and data submission to TEA. Provide technical assistance and support to local school district personnel regarding the implementation, utilization, and troubleshooting of The Texas Exchange . Maintains a thorough knowledge of the "TEDS" Data Standards," Student Attendance Accounting Handbook," ”Financial Accounting System Resource Guide,” and other legal publications Provides professional assistance to school district personnel by providing the Texas Education Agency, Federal Government, and other governing agencies with mandated reporting requirements Provides assistance in the planning and conducting of workshops for the areas of assignment Remains alert and knowledgeable of the changing needs of the users and assist with the required needsProvides problem-solving determination to district personnel in the area of ESC-supported software Provides technical assistance in the areas of software installation and configuration Exhibits a continual effort to collaborate within the IMS team, other ESC departments, districts, and their personnel as well as other Regional Service Centers Travels as a part of job responsibilities Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the service area director. A functioning cell phone means that it is charged, activated, messages checked, and mailbox emptied regularly Reports for work ready to perform responsibilities Performs duties that directly and/or indirectly impact student performance in Region 16 Maintains a professional level of confidentiality regarding all ESC matters Supports the mission, goals, and objectives of the ESC strategic plan Upholds and adheres to safety rules and policies of the ESC safety program Performs professional responsibilities as required by ESC policies, processes, and procedures Manages time, calendar, and job responsibilities to meet deadlines Meets proficiency levels of required technology skills as outlined by supervisor Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor Performs other duties as assigned The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. Evaluation of the performance of this job will be based on a combination of self-evaluation and the supervisor’s evaluation according to the procedures developed for all Education Service Center personnel. Employment in this position is contingent on performance, need, and funding.

Requirements

Bachelor's Degree require,d preferably in the areas of Education, Computer Science, Business, or other related degree at the time of application
Demonstrated ability to learn the ESC Educational Administrative Software (ASCENDER(TM)) to provide support to Region 16 districts
Demonstrated excellence in communication skills while working with personnel of school districts, Texas Education Agency (TEA), Education Service Center (ESC), and other clients served by the ESC
Demonstrated ability to perform assigned duties while working in the current Windows environment.
Must possess an internal drive to teach and guide clients through a complex process ?
Must possess a customer service attitude in assisting clients
Must possess a service-oriented ability to think strategically while emphasizing on the needs of clients
Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing
Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving
Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more)
Must be physically able to work inside; tolerate frequent region-wide travel and occasional statewide travel; regular exposure to noise; may be required to be on-call 24 hours a day; occasional prolonged hours
Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion
Regular Attendance is an essential function

Nice To Haves

School district business office or student SIS experience preferred
Knowledge of Texas Student Data System (TSDS) preferred

Responsibilities

Provides professional assistance and training to district personnel in the areas assigned for computer software support and problem determination for the ESC Educational Administrative software (ASCENDER(TM)) and other ESC-supported software.
Provides professional assistance to district personnel to support Texas Student Data System (TSDS) data collections, data editing, and data submission to TEA.
Provide technical assistance and support to local school district personnel regarding the implementation, utilization, and troubleshooting of The Texas Exchange .
Maintains a thorough knowledge of the "TEDS" Data Standards," Student Attendance Accounting Handbook," ”Financial Accounting System Resource Guide,” and other legal publications
Provides professional assistance to school district personnel by providing the Texas Education Agency, Federal Government, and other governing agencies with mandated reporting requirements
Provides assistance in the planning and conducting of workshops for the areas of assignment
Remains alert and knowledgeable of the changing needs of the users and assist with the required needsProvides problem-solving determination to district personnel in the area of ESC-supported software
Provides technical assistance in the areas of software installation and configuration
Exhibits a continual effort to collaborate within the IMS team, other ESC departments, districts, and their personnel as well as other Regional Service Centers
Travels as a part of job responsibilities
Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the service area director. A functioning cell phone means that it is charged, activated, messages checked, and mailbox emptied regularly
Reports for work ready to perform responsibilities
Performs duties that directly and/or indirectly impact student performance in Region 16
Maintains a professional level of confidentiality regarding all ESC matters
Supports the mission, goals, and objectives of the ESC strategic plan
Upholds and adheres to safety rules and policies of the ESC safety program
Performs professional responsibilities as required by ESC policies, processes, and procedures
Manages time, calendar, and job responsibilities to meet deadlines
Meets proficiency levels of required technology skills as outlined by supervisor
Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor
Performs other duties as assigned