About The Position

Facilitates multidisciplinary improvement teams, gathers data, performs research, completes analytics and compiles best practice information while providing project / program management for clinical and operational leader achievement of transformational strategic and tactical project results.– Focused on multi-project initiatives at the platform and multi-platform level and involving major segments of the organization, to achieve improved patient experience, safety, staff satisfaction, quality, timeliness and efficiency improvements while achieving a favorable return on investment.

Requirements

  • Bachelor’s Degree in a healthcare-related field – required
  • Minimum 5 years of related work experience – required
  • Minimum 5 years of managing people, processes, or projects – required
  • Computer Literacy
  • Critical Thinking
  • Organizing
  • Teamwork
  • Working Independently

Nice To Haves

  • Master’s Degree
  • Six Sigma Certification (ASQ)

Responsibilities

  • Develops work plans for discrete projects and program and multi-project initiatives.
  • Works with project accountable leaders to manage the work to meet project milestones through application of project management discipline, consistent follow through, relationship management and creative organizational problem solving.
  • Hardwires process improvements and embeds process and outcome metrics in improvement initiatives that; draw data electronically from clinical and administrative records; are presented in easy to understand graphic format and have sufficient detail to identify specific sources of actionable opportunity.
  • Works with service lines and departments to formulate improvement strategies, approaches, and designs complex improvements in operations and patient care workflows.
  • Leverages extensive operational and clinical experience to resolve difficult opportunities.
  • Assesses the local stakeholder environments and works with project sponsors and leaders to build the support and will to address improvement opportunities among line staff, providers and leaders.
  • Establishes and manages relationships to achieve transformational change with line staff, providers and leaders.
  • Facilitates and trains trainers for multidisciplinary and multi-site teams and supports accountable leaders in managing project teams.
  • Uses analytic, experiential and subjective assessment skills to identify large performance improvement opportunities.
  • Identifies and applies relevant best practice improvement tools and solutions from prior training and experience, internal best practices, literature and external relationships, and applies them to current projects; innovates on a wide variety of best practice approaches; becomes industry thought leader in focused areas.
  • Collaborates with internal and external resources to utilize expertise from multiple sources.
  • Documents work products and methodologies to enable knowledge transfer.
  • Designs and develops general use education plans and content.
  • Manages and conducts training for providers, leaders and executives.
  • Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.
  • The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Benefits

  • Full benefits (health, dental and vision) starting on day one
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents
  • Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
  • Company-paid life insurance, short-term disability, and long-term disability coverage
  • 401(k) plan that includes automatic Geisinger contributions
  • Generous paid time off (PTO) plan that allows you to accrue time quickly
  • Up to $5,000 in tuition reimbursement per calendar year
  • MyHealth Rewards wellness program to improve your health while earning a financial incentive
  • Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
  • Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
  • Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
  • healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners
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