Improvement Optimization Advisor Intermediate

Geisinger

1d•Remote

About The Position

This role facilitates multidisciplinary improvement teams, gathers data, performs research, completes analytics, and compiles best practice information. It provides project management for operational and clinical staff to achieve transformational strategic and tactical project results, with a focused effort within a single system platform. The objective is to achieve improved patient experience, safety, staff satisfaction, quality, timeliness, and efficiency while realizing a favorable value. The advisor manages work to meet project milestones through the application of project management discipline, consistent follow-through, relationship management, and creative organizational problem-solving. They are expected to consistently achieve project outcomes at target goals and frequently reach stretch goals by removing barriers and maintaining a tenacious focus on results. Key responsibilities include hardwiring process improvements and embedding process and outcome metrics in improvement initiatives that draw data electronically from clinical and administrative records, presented in an easy-to-understand graphic format with sufficient detail to identify specific sources of actionable opportunity. The position involves identifying and analyzing performance opportunities across operational, clinical, sales, human resources, marketing, information technology, and financial processes using administrative and clinical systems. It also requires identifying best practices, evaluating performance against evidence and research, and streamlining clinical and operational workflows to support improved outcomes and efficiency. The advisor assesses the local stakeholder environment, works with project sponsors and leaders to build support for improvement opportunities, and manages relationships to achieve transformational change. They use analytic, experiential, and subjective assessment skills to identify substantial performance improvement opportunities, and document work products and methodologies for analysis and knowledge transfer. Additionally, the role involves designing and developing project-specific education plans and content, and conducting training sessions for staff, providers, and leaders. Work is typically performed in an office environment.

Requirements

Bachelor's Degree-Healthcare Related Degree (Required)
Minimum of 3 years-Related work experience (Required)
Six Sigma Certified - American Society for Quality (ASQ)
Computer Literacy
Critical Thinking
Organizing
Teamwork
Working Independently

Nice To Haves

Master's Degree-Healthcare Related Degree (Preferred)

Responsibilities

Facilitates multidisciplinary improvement teams.
Gathers data, performs research, completes analytics and compiles best practice information.
Provides project management for operational and clinical staff to achieve transformational strategic and tactical project results.
Manages work to meet project milestones through application of project management discipline, consistent follow through, relationship management and creative organizational problem solving.
Consistently achieves project outcomes at target goals and reaches stretch goals frequently through consistent follow-through, creative problem solving, removing barriers and tenacious focus on results.
Hardwires process improvements and embeds process and outcome metrics in improvement initiatives that: draw data electronically from clinical and administrative records; are presented in easy to understand graphic format and have sufficient detail to identify specific sources of actionable opportunity.
Identifies and analyzes performance opportunities in operational, clinical, sales, human resources, marketing, information technology and financial processes through the use of administrative and clinical systems.
Identifies best practices and evaluates performance against evidence and research.
Streamlines clinical and operational workflows to support improved outcomes and efficiency.
Assesses the local stakeholder environment and works with project sponsors and leaders to build the support and will to address improvement opportunities among line staff, providers and leaders.
Manages relationships to achieve transformational change with staff, providers and leaders.
Uses analytic, experiential and subjective assessment skills to identify substantial performance improvement opportunities.
Documents work products and methodologies to enable analysis and knowledge transfer.
Design and develops project specific education plans and content.
Conducts training sessions for staff, providers and leaders.
Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.