Import Warranty Administrator

Del Grande Dealer Group • San Jose, CA

4d • $20 - $50

About The Position

The Del Grande Dealer Group is searching for talented professionals to join their team. DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for service professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. As a Warranty Administrator , you will be responsible for preparing, recording, and submitting warranty claims to the distributor and reconciling them accordingly.

Requirements

• Excellent communicator, both oral and written
• Good team spirit and leadership
• Strong knowledge of Microsoft tools - especially Office 365 - Excel & PowerPoint
• Experience in extended warranty management an asset
• Strong organizational skills a must

Responsibilities

• Processing extended warranty paperwork to ensure documentation and verifying criteria required by distributor
• Reviewing extended warranty claims and correcting any errors
• Maintaining good working relationships with the Service and Parts Departments
• Reconciling all warranty receivables and working with the accounting department to obtain payments
• Handle rejected claims according to dealership and/or manufacturer specifications and follow up on outstanding claims.
• Maintaining all service and customer records as required by the warrantor.
• Other duties as assigned.

Benefits

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed