Import Specialist I

A.N. Deringer, Inc. • Elk Grove Village, IL

1d • $19 - $24 • Remote

About The Position

THIS POSITION IS PRIMARILY RESPONSIBLE FOR PROCESSING AND ASSIMILATING CUSTOMER
DATA TO SUPPORT THE MOVEMENT OF GOODS BETWEEN INTERNATIONAL BORDERS.

Requirements

• HIGH SCHOOL DIPLOMA/GED
• 3+ YEARS OF CUSTOMS BROKERAGE EXPERIENCE
• PREVIOUS EXPERIENCE KEYING CUSTOMS ENTRIES
• Previous experience with PGAs i.e. FDA, LACEY, EPA etc.

Responsibilities

• Serves as the customer service liaison between the company and the customer(s)
• Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
• Processes Customs and PGA (Participating Government Agency) entries for clearance of goods into the United States
• Has experience specific to client submission requirements and clearance of specific commodities
• Opens files, enters notes, information and document requests in corporate systems
• Reviews commercial invoice for proper information
• Reviews documentation or issues documents to meet government regulations and carrier regulations
• Convert and verify shipment weight, volume and foreign currency
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. government agencies as needed
• Communicates with specific offices, departments, and teams on all issues affecting customs brokerage
• Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
• Coordinates shipping details with U.S. forwarders, steamship lines, airlines, agents, etc.
• Maintains communication with customers, carriers and vendors
• Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
• Coordinates pick-ups and invoices files
• Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients.
• Handles accounting processes accurately and in a timely manner
• Ensures email and telephone calls are promptly and professionally answered
• Handles confidential information. May give instruction to colleagues and is expected to make recommendations to improve processes and the functioning of the department and/or company
• Other duties as required and assigned
• May be required to successfully complete the following courses within twelve months:
• IATA Dangerous Goods, IATA Basic Export, CFR49 Dangerous Goods, CFR 15 Export Regulation, and  IMDG Dangerous Goods.

Benefits

• A.N. DERINGER OFFERS COMPREHENSIVE HEALTH, DENTAL, AND VISION PLANS IN ADDITION TO MANY EXCELLENT VOLUNTARY HEALTH AND WELLNESS BENEFITS. WE OFFER GENEROUS PAID TIME OFF, INCLUDING PAID HOLIDAYS AND PROMOTE FLEXIBILITY IN YOUR WORK ENVIRONMENT TO ASSURE A POSITIVE INTEGRATION OF WORK AND LIFE.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED