Import / Export Specialist

Janel Group • Miami, FL

3d • Onsite

About The Position

Import / Export Specialist Janel Group is seeking an Import / Export Specialist to join our team! If you’re a high-energy, customer-focused, freight forwarding professional who wants to continue building your customs brokerage and freight-forwarding career with a fast-paced industry leader, we'd love to talk! This position is in-office based in our Miami, FL office.

Requirements

• 3+ years relevant Freight Forwarding, logistics, transportation, and domestic distribution experience, required
• CargoWise software experience, required
• Microsoft Suite experience, highly preferred

Responsibilities

• Prepare Customs entry documentation in compliance with US Customs regulations
• Prepare, negotiate, and finalize quotations for air and ocean freight services
• Analyze client shipping needs to provide the most cost-effective and timely solutions
• Proactively and aggressively resolve customs and transportation issues with a customer-centered focus
• Collaborate with the team to deliver outstanding service to our customers while leveraging opportunities to grow our business
• Manage shipments end-to-end, for international ocean, air, and domestic shipments
• Data entry of client shipment detail and update of shipment milestones
• Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
• Actively communicate with customers to ensure 100% satisfaction, and demonstrate strong follow-up skills
• File Partner Government Agency (PGA) data sets (FDA, F&W, etc.)

Benefits

• Competitive salary
• Comprehensive benefits package (medical, dental, vision, life, disability, etc.)
• PTO (sick/vacation) and 10 paid company holidays
• 401K with company match
• Great culture and fun working environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed