Import/Export Specialist II (Customs/Brokerage) - Torrance, CA

Cma Cgm • Alameda, CA

427d • $45,115 - $64,626

About The Position

The position involves coordinating logistics for inbound and outbound shipments, ensuring compliance with regulations, and providing excellent customer service. The role requires attention to detail and the ability to manage documentation and communication between various stakeholders, including customers and government agencies.

Requirements

• High School Diploma or GED; Associates Degree preferred.
• Minimum one to three years related experience.
• Basic proficiency in Microsoft Office and job-specific software applications.
• Accurate typing and data entry skills.
• Ability to perform basic arithmetic operations using U.S. currency, weights, and volume measurements.
• Ability to gather and analyze documents skillfully.

Nice To Haves

• Professional certification may be required in some areas.

Responsibilities

• Serve as single point of coordination between customers, U.S. Customs and Border Protection, and other government agencies.
• Provide excellent and timely customer service by proactively informing clients of the status of their shipments.
• Receive, review, and process documentation for an assigned base of accounts.
• Interface with other CEVA systems to provide updates and communications for internal and external customers.
• Obtain release and other government agency releases as appropriate, arranging receiving or delivery.
• Ensure invoicing for services is completed accurately and within the timeframe consistent with the account and company policy.
• Process other duties required for compliant release and timely delivery and receipt of shipments after release.
• Perform initial reviews and advise supervisor of any problems or irregularities discovered within assigned transactions.
• Ensure customer profile information is entered and updated in the appropriate company system.
• Manage pre-alerts daily to determine whether freight is arriving as expected.

Benefits

• Competitive Paid Time Off
• 401(k) with company match
• Health insurance
• Employee benefits platform with discounts on gym memberships and various brands
• Pet insurance
• Company paid life insurance and accident insurance
• Short- and long-term disability coverage
• Tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: High school or GED
• Number of Employees: 10,001+ employees