Import Analyst

ProCare Rx • Gainesville, GA

3d

About The Position

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:  Run client files in production.  Troubleshoot and resolve file exchange issues.  Test, troubleshoot and coordinate file imports.  Liaison between the client and programmers on new layouts/enhancements.  Document and maintain import instructions.  Ensure import files are processed in a timely manner so as to meet all SLA requirements.  Provide support and be cross trained on departmental staff duties. QUALIFICATIONS AND REQUIREMENTS  Excellent telephone etiquette and verbal communication skills.  Customer service driven.  Strong attention to detail and accuracy.  Must possess the ability to coordinate functions with other departments in order to meet objectives in a timely manner.  High technical aptitude including Excel, Word and other computer processes/programs preferred.  Good mathematical and written communication proficiency preferred. EDUCATION Bachelor’s Degree preferred or equivalent work experience PHYSICAL DEMANDS The Import Analyst position requires sitting, standing and occasional light lifting.

Requirements

• Excellent telephone etiquette and verbal communication skills.
• Customer service driven.
• Strong attention to detail and accuracy.
• Must possess the ability to coordinate functions with other departments in order to meet objectives in a timely manner.

Nice To Haves

• High technical aptitude including Excel, Word and other computer processes/programs preferred.
• Good mathematical and written communication proficiency preferred.
• Bachelor’s Degree preferred or equivalent work experience

Responsibilities

• Run client files in production.
• Troubleshoot and resolve file exchange issues.
• Test, troubleshoot and coordinate file imports.
• Liaison between the client and programmers on new layouts/enhancements.
• Document and maintain import instructions.
• Ensure import files are processed in a timely manner so as to meet all SLA requirements.
• Provide support and be cross trained on departmental staff duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level