Import Analyst (Customs Brokerage) - Late Shift (4pm - Midnight EST)

Freightos•Bentonville, AR

1d•$50,000•Remote

About The Position

Here’s where you come in: As an Import Analyst, you will ensure that imports clear customs efficiently, keeping the global supply chain moving during our peak evening hours. This role is specifically designed for those who thrive outside of the traditional 9-to-5 grind. Whether you are located on the West Coast and want a "mid-day" start, or you are looking for a schedule that allows you to be present for your family during the morning and early afternoon, this shift offers the rare flexibility to own your day before your workday even begins. While this is a remote US role, we are prioritizing candidates located in the Pacific or Mountain Time Zones (such as Oregon, Washington, or Idaho) to ensure seamless alignment with our evening coverage needs.

Requirements

2+ years of experience in customs brokerage or import operations
Solid understanding of customs laws and regulations (FDA, PGA, CBP)
Experience managing CBP/PGA holds and coordinating exams (VACIS/NII, tailgate, intensive)
Proficiency with customs brokerage software and ability to assign appropriate HTS commodity codes
Knowledge of applying correct IEEPA, Reciprocal, and Section 232/301 additional tariffs
Skilled in processing documentation with high accuracy and attention to regulatory compliance
Excellent communication skills for explaining complex procedures in an accessible manner
Innovative thinking and openness to feedback to foster personal growth and improve team performance
Resourcefulness and adaptability in addressing challenges and handling customer inquiries

Nice To Haves

3-5+ years of import brokerage experience with truck entries/PAPS processing
Interest in pursuing US Licensed Customs Broker credential (company-supported)
Northern border operations experience
HTS classification knowledge (GRIs, section/chapter notes)
Experience with FDA/PGA filings and CF-28/CF-29 responses
ACE/ABI proficiency and familiarity with brokerage platforms
Proven ability to minimize demurrage/storage costs
Understanding of tariff treatments and basic valuation
Self-directed with good judgment on escalation needs
History of meeting clearance timeframes and service levels

Responsibilities

Efficiently manage and process customs entries to ensure accurate and compliant submissions
Meticulously review and input customs data, maintaining high accuracy standards
Articulate complex documentation requirements clearly to customers, enhancing their understanding and satisfaction
Proactively resolve issues by working collaboratively with customers and internal teams to refine customs entries as required
Prioritize and process high-urgency imports such as PAPS files to prevent shipment delays
Monitor and resolve CBP and PGA holds and coordinate required exams (NII/VACIS, tailgate, intensive, USDA/CBP/FDA) from initial notice through final release
Coordinate with carriers, terminals/CFS, and government officers to schedule exams, submit ACE DIS documentation and Affirmations of Compliance, and minimize demurrage and storage
Track ACE/ABI statuses and respond to FDA Notices of Action and CBP CF-28/CF-29, providing clear updates to customers to expedite release
Conduct thorough checks to ensure full compliance with all relevant customs regulations, particularly focusing on FDA and PGA standards

Benefits

Fully remote with preference given to candidates in Mountain and Pacific time zones
15 paid vacation days plus holidays
50% employer-paid health insurance
Annual training budget and career guidance
Customs broker license exam fees covered
Equity incentives that vest over time, aligning your success with company growth

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