About the position
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Implementations Analyst What does a successful Implementation Analyst do at Fiserv? You will join our team in our Stafford location and collaborate with clients, client services, technical teams, production floor, project managers, and other stakeholders to plan, coordinate, and execute all activities related to integration projects. This role is critical in understanding clients' needs and ensuring the successful implementation of technical solutions that meet their requirements.
Responsibilities
- Understand existing business process flows, special client requirements, data sources, processing systems, and output format requirements.
- Liaise with clients and internal teams to understand needs, provide advice, and implement effective solutions.
- Assume the role of Project Manager on smaller projects.
- Gain an understanding of future state solutions and technical specifications.
- Collaborate with development, quality assurance, project management, and account management teams to deliver solutions.
- Manage client setup and configuration items.
Requirements
- 4+ years of experience in client IT implementations.
- 2+ years of experience with project management principles for executing work.
- Proven analytical and problem-solving abilities.
- Bachelor's degree in Business, MIS, Computer Science, or an equivalent combination of education, work experience, and/or military experience.
Nice-to-haves
- Previous experience with issue resolution, documentation of requirements, and communication throughout the SDLC phases.
- Strong documentation skills and experience with software/UI testing.
- Previous leadership experience.
