Implementation Specialist
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About The Position
Covetrus is dedicated to advancing the world of veterinary medicine and empowering veterinary healthcare teams across the companion, equine, and large-animal health markets. We provide a comprehensive suite of products, software, and services to help drive improved patient health, strong client relationships, and successful financial outcomes for veterinary professionals. Position can be remote but will be predominately Eastern Time Zone hours. The Technology Implementation Specialist I is responsible for effectively leading the deployment of all our technology solutions (Client communications, payment processing, prescription management) for Covetrus customers. This is a technical position responsible for software updates, 1-2 product specialties, and supporting implementation projects and tasks. In this role you will have a direct impact on Covetrus’ results by effectively managing timelines, and deliverables, taking the lead in communicating, coordinating with internal and external teams, and executing implementation to customer expectations. As a Technology Implementation Specialist I, you will leverage your unparalleled organizational skills and exceptional communication abilities to partner with our customers for their technology implementation. Collaboration and cooperation with internal departments such as Billing, PIMS Training/Onboarding, Customer Success team, and the Technology Sales team is critical to success in this position.
