Data Center Inc-posted 13 days ago
Full-time • Entry Level
Hutchinson, KS
251-500 employees

Are you a detail-oriented professional with a passion for customer service and technical problem-solving? Do you take pride in creating seamless experiences for clients and ensuring successful transitions to innovative technologies? If so, we’d love to have you join our team as an Implementation Specialist! In this role, you’ll be a vital member of the Professional Services team, ensuring the successful conversion of new banks to the DCI data processing system. This position combines your technical expertise and client-focused approach to drive meaningful outcomes for community banks. If you thrive in dynamic environments and enjoy collaborating with others to drive meaningful results, this position is for you!

  • Collect and prepare data from new client banks for system conversion.
  • Collaborate with Programmers to submit and test converted data.
  • Provide post-conversion training and consultation for client banks.
  • Assist in designing and testing new projects and enhancements for DCI systems.
  • Provide back-up support for customer inquiries and concerns regarding DCI applications.
  • Conduct consulting and operational audits for client banks.
  • Document findings and recommend actionable solutions.
  • Implement or assist with recommended actions for clients.
  • Ability to travel approximately 50%, supporting conversion schedules.
  • General knowledge of the banking industry and financial data processing.
  • Strong verbal and interpersonal communication skills.
  • Excellent leadership and relationship-building abilities.
  • Regular & reliable attendance required.
  • Bachelor’s degree in business or equivalent experience.
  • Three or more years of experience in the financial industry.
  • Familiarity with bank compliance regulations.
  • Advanced skills in financial computing, Microsoft Office applications, and Oracle databases.
  • Exceptional problem-solving, documentation, and time management skills.
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