Implementation Specialist-Remote

Experian•Allen, TX

4h•Remote

About The Position

Join Our Team as an Implementation Specialist! Experian Employer Services (EES) is looking for a professional to help deliver seamless implementations for our Verification Fulfillment, Work Opportunity Tax Credit (WOTC), and Unemployment Claims Management (UCM) solutions You'll manage projects, analyze data, and create clear processes while collaborating with Product, Data Management, and Sales teams. If you enjoy strategic solutions and building relationships, this is your chance to make an impact. This is a remote role that reports to the Implementations Manager.

Requirements

4 years' experience in Implementation, Professional Services, or Consulting with a record of managing multiple complex projects under time‑sensitive conditions
Excellent client service skills with strong communication, analytical, problem‑solving, and organizational abilities; detail‑oriented and proactive with experience in project management focus.
Experienced with client data files and API‑based integrations; quick to learn evolving technologies and adaptable to changing client needs, processes, and systems.
Take ownership of work and grow in fast‑paced environments; ideal experience includes WOTC, UCM, and/or Employment Verification services.

Responsibilities

Lead client projects to implement or enhance Employer Services solutions, including defining business requirements and project charters in partnership with cross‑functional teams.
Manage and maintain project plans, documentation, milestones, and regular status communications to partners and leadership.
Coordinate and collaborate with other teams, client SMEs, and third‑party vendors to drive progress, resolve issues across systems, and escalate risks when needed.
Prepare, coach, and guide clients for successful program rollouts.