Implementation Specialist - Medical Scribe

Scribe.ology•Dallas, TX

4d•$14 - $15•Onsite

About The Position

Do you want the perfect opportunity to start in the medical field? Scribe.ology is here for you! We are looking to hire an Implementation Specialist in DFW. You will get the chance to connect and build relationships with our Physicians. We are flexible and offer competitive pay and Paid Training! Location: Downtown Dallas, but you can work anywhere in DFW (On-SIte Only) Successful completion of our mandatory orientation is required. Compensation between $14-15/hour based on experience and availability Job purpose: The Implementations Specialist position will concentrate on implementing new clinics and providers, as well as developing Clinic Manuals for new providers to be utilized by scribe trainees. The Implementation Specialist will ensure the highest quality training to each trainee and ensure their mastery of the material before being released from training. The Implementations Specialist is responsible for the performance and development of scribes trained at the location. The Implementations Specialist reports to the Director of Operations.

Requirements

Demonstrate the ability to anticipate and solve practical problems or resolve issues
Demonstrate computer literacy.
Be self-directed, energetic, motivated, driven, and humble.
Demonstrate the ability to be an effective team leader
Demonstrate the ability to communicate orally or in written form effectively.
Up to 50% TRAVEL

Responsibilities

Responsible for the initial scribe shadow shifts with providers to identify preferences, normals, and preferred clinic flow
Continuously communicate scribe program expectations and learning curve details with physicians, PAs, and clinic leaders
Provide superior customer service throughout the program set‐up phase and bring the implementation to closure within given timelines
Ensure a proper hand-off to the Area Supervisor once the implementation phase is completed
Coordinate with the Director of Operations and Area Supervisors regarding any performance, disciplinary issues, and corrective actions during scribe training
Coordinate the set-up and execution of training for all new trainees
Distribute training and learning materials to ensure scribes have materials needed after training is completed
Evaluate training progress and make sure all trainers are providing training updates to the Area Supervisor on their trainees throughout the course of online and on‐site training
Monitor trainees’ training progress and provide regular status updates to the Director of Operations and Area Supervisors
Participate actively in meetings while providing valuable feedback, as requested by the Director of Operations
Assist, as needed, with program set-up logistics, including IT access
Assist as needed with initial and post‐program set‐up compliance audits
Assist with the development of training materials for various specialties
Ensure compliance to time and attendance, as outlined in the Employee Handbook
Assist with other tasks upon request
Perform other duties as assigned