Implementation Specialist - Employee Benefits
OneAmerica•Indianapolis, IN
238d
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About The Position
The Implementation Specialist works within the Employee Benefits business line and is responsible for creating a seamless transition between insurance carriers and maintaining a strong working relationship with internal and external customers. This role oversees the movement of cases while prioritizing work based on customer experience compared with service level commitments. The Implementation Specialist focuses on creating a positive onboarding experience for new customers. This individual is the liaison between the Broker, Policyholder, sales, and the home office.
