Implementation Specialist-Digital Banking (Remote)

CSI • Amarillo, TX

3d • Remote

About The Position

As a Digital Banking Implementation Specialist , you’ll play a key role in delivering CSI’s digital banking solutions to new and existing customers. You’ll manage implementations for lower-complexity software and smaller clients, including new conversions, cross-sell opportunities, and mergers. This role involves customer data conversion, application configuration, and go-live support to ensure a smooth transition and high customer satisfaction.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum of 2 years of relevant work experience.
• Strong proficiency in Microsoft Excel (required).
• Excellent communication and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proactive, accountable, and eager to learn.
• Solid knowledge of Microsoft Office Suite.
• Must Be Willing to Travel Up to 25%

Nice To Haves

• General banking/accounting knowledge (preferred).

Responsibilities

• Serve as the primary point of contact for customers during implementation.
• Introduce CSI digital banking solutions and define implementation requirements.
• Conduct data gathering meetings to clarify data movement and application setup.
• Configure applications and lead test review meetings with customer banks.
• Provide post-implementation support and ensure successful go live.
• Stay current on product updates and enhancements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees