Implementation Specialist (Atrium Admin)

Atrium Campus

About The Position

Do you have a passion to belong to an organization where your contributions go a long way? Do you want to belong to an intimate but growing team that is passionate about innovation, collaboration and exceptional client service? At Atrium, we are constantly striving to grow and learn so that we can better support our clients. If you have a growth mindset, are a self-starter and thrive in a dynamic environment, you are probably a great fit for our team! Overview The Implementation Specialist is responsible for configuring and deploying Atrium Campus solutions, with a primary focus on Atrium Admin configuration. This role works closely with Implementation Project Managers to execute system setup, validate configurations, and ensure accurate, high-quality deployments. The initial focus of this role will be deep proficiency in Atrium Admin configuration. Over time, the Implementation Specialist could be expected to expand expertise into additional modules including Meal Plan Portal, Atrium Connect, Mobile Credentials, Access Control and Card Production. This role is ideal for a detail-oriented, systems-minded individual who enjoys technical problem-solving and building repeatable configuration excellence.

Requirements

2–4 years of experience in SaaS configuration, system administration, technical implementations, or related roles.
Strong attention to detail and structured problem-solving ability.
Comfort working within system configuration environments.
Ability to manage multiple tasks across concurrent projects.
Strong written and verbal communication skills.

Nice To Haves

Experience with higher education technology, campus card systems, access control, or identity management platforms.
Familiarity with Atrium platform
Experience writing or interpreting basic SQL queries.

Responsibilities

Configure Atrium Admin settings, permissions, roles, and system parameters.
Set up accounts, tenders, reporting structures, and administrative controls.
Validate configuration accuracy through structured testing.
Identify potential risks or misalignments before go-live.
Document configuration decisions and maintain internal standards.
Partner with Implementation Project Managers to execute project configuration tasks.
Participate in internal and client-facing meetings as needed to clarify requirements.
Track assigned tasks and maintain updates in project management systems.
Assist with testing, validation, and go-live readiness.
Develop working proficiency in Meal Plan Portal configuration, Atrium Connect, Card Production, Access Control integration setup and Mobile Credential configuration
Support configuration in these modules as proficiency increases.
Contribute to process standardization and configuration best practices.