TechFlow is seeking an experienced Folio Implementation Services Manager to lead a high-impact initiative supporting a key federal government customer. This program delivers agile software development and implementation services to operate, modernize, and enhance two mission-critical systems that drive transparency and informed decision-making across the federal enterprise. As the Implementation Services Manager, you will guide the team responsible for providing Help Desk, training, and customization support to federal agencies-ensuring policy requirements and OMB A-11 capital planning processes are effectively translated into tailored technical solutions. If you're passionate about leading people, improving customer experiences, and advancing innovation in government technology, we invite you to bring your expertise to TechFlow's dynamic team. The Implementation Services Manager leads the team delivering Help Desk, training, and customization support to member agencies. With strong project management skills and a deep understanding of OMB A-11 and capital planning processes, this role ensures policy requirements translate effectively into technical services tailored to diverse federal agency needs. This is a remote position but will require support on site at client location Washington DC on occasion.