Implementation Scientist - MENA / APAC

Sophia Genetics • Washington, DC

254d

About The Position

As an Implementation Scientist for Middle East, North Africa & APAC at SOPHiA GENETICS, you will be responsible for onboarding new customers onto the SOPHiA GENETICS platform and product ecosystem. You will work cross-functionally to ensure seamless project execution, integration, and adoption of our genomic analysis platform and tools. This role involves direct input into our mission to democratize data-driven medicine for cancer and rare disease patients worldwide. You will report to the EMEA Implementation Manager and work both autonomously and collaboratively with colleagues for pre- and post-sale coordination.

Requirements

• BSc, MSc or PhD in a relevant field such as Genetics, Molecular Biology, Oncology or similar.
• Direct experience with Next-Generation Sequencing, library preparation, bioinformatics, and related consumables and products.
• Logical, process-focused, and detail-oriented, capable of building, defining and upholding MaxCare Program timelines.
• Previous working knowledge in a Commercial Technical support role linked to Genomics, including Field Applications Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert within a Clinical Diagnostics, Biotech or Medical environment is highly valuable, but not required.
• Fluency in English.

Responsibilities

• Partner with technical and Sales colleagues to understand customer requirements and draft a Statement of Work (SOW).
• Project manage all activities leading to successful execution of a MaxCare Implementation Program, including creation of schedules and timelines, defining sampling strategies, and supporting customers through issue resolution.
• Coordinate technical and executive stakeholders at all levels both internally and externally.
• Provide all onboarding support & technical training throughout the customer-defined NGS workflow.
• Drive customer satisfaction through first routine run, and support ongoing application training.

Benefits

• Comprehensive benefits package that varies internationally in-line with local standards and laws.
• Recognition as one of the world's most innovative companies (Top 10).
• Recognition as one of the world's smartest companies (Top 50).
• Ranked in the 100 Best Places to Work in Boston (2022-2025).
• Ranked as a Top 10 European Tech Startup.
• Ranked as a Top 10 European biotech startup to watch.
• Ranked as a Top 25 East-Coast Biotech to watch.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Master's degree