Implementation Project Manager

Corpay-posted about 1 month ago

Full-time • Entry Level

Onsite • Brentwood, TN

5,001-10,000 employees

Administrative and Support Services

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CORPAY is currently looking to hire an Implementation Project Manager within our Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will work directly with customers and internal teams across multiple departments to support the successful implementation of Corpay products and services. This role assists in managing client onboarding projects from initiation through completion while ensuring a positive and customer-focused experience. The ideal candidate demonstrates strong attention to detail, organizational skills, and communication abilities. The Project Manager works under moderate supervision, coordinating smaller to mid-sized projects or supporting more complex implementations led by senior project managers. This position focuses on onboarding clients with the products they purchased, including Purchasing/Travel & Entertainment cards and ePayables virtual cards for AP payments. The Project Manager supports clients through the ramp phase and transitions them to full-time support once the program stabilizes. You will report directly to the Implementation Manager and regularly collaborate with teams and other departments. As an Implementation Project Manager, you will be expected to work in an office environment. CORPAY will set you up for success by providing: Assigned workspace in Brentwood, TN. Company-issued equipment Formal, hands-on training

Supporting the implementation and onboarding of new clients by coordinating internal and external project activities
Assisting in maintaining project plans, timelines, and communication updates
Participating in client calls to gather data and confirm requirements for setup and configuration
Collecting all necessary information from clients to ensure accurate and complete account setup
Providing training support for clients via webinars or documentation, as needed
Collaborating with cross-functional teams to resolve project issues or delays
Maintaining clear and proactive communication with clients throughout the project lifecycle
Identifying potential risks or roadblocks and escalate to senior project managers as appropriate
Contributing to client satisfaction by ensuring timely and accurate delivery of project milestones
Seeking opportunities to improve project processes and client onboarding efficiency

Bachelor's degree preferred or equivalent combination of education and relevant experience
2+ years of professional experience in project coordination, client support, or customer-facing roles
1-2 years of experience in implementations, onboarding, or project management preferred
Basic accounting or financial process knowledge a plus
Strong organizational and follow-up skills with attention to detail
Excellent written and verbal communication skills
Ability to manage multiple tasks and priorities in a fast-paced environment
Customer-focused mindset with a proactive approach to problem-solving
Familiarity with project management tools and CRM systems preferred
Eagerness to learn, take initiative, and grow within a structured project management framework

Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes

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