Implementation Project Manager

ADP • Louisville, KY

86d

About The Position

ADP Retirement Services is hiring an Implementation Project Manager I. In this position you will be the key client owner and single point of contact responsible for the project management of the entire 401k implementation and/or merger and acquisition for our clients, from the point of sale through the transition to on-going Client Services. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

Requirements

• Strong oral and written communication skills.
• Strong influence, prioritization, adaptability and multi-tasking skills.
• Able to apply recordkeeping and regulatory concepts and methodologies.

Responsibilities

• Project manages work of several internal departments, client, financial advisors and client's prior recordkeeper to ensure a successful implementation.
• Perform welcome call and explain the implementation process to the client.
• Assist client with prior recordkeeper notification and obtaining a liquidation date.
• Provide the client with a blackout notice and explain the legal responsibilities for providing the notice to their plan participants in a timely manner.
• Manage the transfer of plan assets and participant records by communicating directly with client's current providers and internal ADP departments.
• Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding.
• Work with client, prior recordkeepers and internal ADP parties on missing information needed to complete conversion to ADP Retirement Services.
• Responsible for preparation and distribution of all applicable client conversion communication.
• Responsible for documentation based on department standards and coordination of seamless transition to Client Services.
• Key client contact during implementation from point of sale through the transition to Client Services.
• Monitors and communicates conversion status on a regular basis with client, sales and financial advisors.
• Evaluates, assesses and recommends solutions to questions/issues surfaced from client and internal departments regarding the implementation.
• Consulting with client on non-standard issues.
• Work with the client and internal ADP groups on exception related processes requested by clients.
• Responsible for review of conversion data and records prior to plan being moved to production go-live.
• Communicates with client for appropriate conversion data approvals.
• Participate on team projects.
• Research issues and share findings with other team members.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services