At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: At FNBO, we strive to be innovative, efficient and customer-led. Living into this vision only happens with our employees and the countless decisions and daily interactions they have on behalf of the company and our customers. Employees are, and always have been, the heart of our story, it starts with you! We are in search of an Implementation Project Management Sr. Associate to join our Partner Project Management team. In this role you will get a little bit of everything, strategic and process work, and a mix of marketing, technology, customer service, and operations. The role is a balance of both relationship management as well as project management. There is never a dull moment! This team is at the center of delivering mid to large scale division wide projects that assist in bringing on new credit card and loan partnerships as well as enhancing services with existing partners. About This Role: The Team: Our team focus’ on innovation and integration of the overall relationship with our partners as well as the payment business experiences. Projects we have the opportunity to manage include: onboarding of new partners, technical enhancements / liaison to our technology team, process, procedure and efficiency improvements, partner specific program upgrades. No two projects are alike, we have a lot of variety in our work, being flexible in our project management style is key to our success. About this Role: You will be responsible for the successful delivery of mid to large scale strategic projects and programs through comprehensive coordination and project management. You will act as the primary liaison and project facilitator with internal stakeholders, external partners and all third-party relationships that are involved with the project. This role will also help to enhance the project management disciplines across the team. You will get the opportunity to: Lead, develop and deliver Partnership Marketing related projects on-time and on-budget. You will coordinate multiple stakeholders and team members with projects in any of the following business areas: Co-Brand Credit Cards (e.g. Retailers, Airlines, etc.), Financial Institutions Credit Cards, Private Label Cards, and Unsecured Loans Launch new partner programs, products and desired functionality for our partners with ongoing coordination to drive innovation, mutual value, and partner satisfaction Have a holistic view of the partner community and a deep understanding of the capabilities and solutions that will satisfy customers. Work closely with the Product, Technology and Business teams to ensure partners deliver quality results for the organization and our customers. Offer ideas, suggestions, and impact analysis to the team’s strategic plan to enhance our effectiveness Build meaningful, long-lasting relationships with our partners You will have the opportunity for limited travel.
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Job Type
Full-time
Career Level
Mid Level