Implementation Project Coordinator (USA)

ABS Laundry Business Solutions • Minneapolis, MN

2d • Hybrid

About The Position

We’re looking for an Implementation Project Coordinator to design, standardize, and continuously improve how projects are delivered across our U.S. organization, in close partnership with our EU teams. This role is ideal for someone who thrives at the intersection of process, people, and tools. You’ll own project delivery standards, serve as the functional owner of Jira for project execution, and act as a coach and governance partner to our project teams. Your goal is to create clarity, consistency, and visibility. You won’t be managing projects directly day to day. Instead, you’ll enable teams to deliver predictably by giving them the right frameworks, training, and guardrails.

Requirements

• 5 to 8 plus years of project management or operations experience
• Proven experience improving project management processes
• Strong Atlassian products expertise
• Experience with cross functional teams
• Ability to influence without authority

Nice To Haves

• SaaS or enterprise software experience
• Global or EU team collaboration
• Agile, PMI, or other methodologies
• PMP, SAFe Scrum, or similar certification

Responsibilities

• Own Project Management Processes & Standards
• Design and maintain a standardized project lifecycle intake, kickoff, delivery, closeout
• Define and document workflows, status definitions, templates, and escalation processes
• Align U.S. project practices with EU teams
• Atlassian Products Ownership & Best Practices for Project Management
• Serve as the functional owner of Atlassian for project delivery
• Define workflows, issue types, and reporting standards
• Build dashboards for project health and risk visibility
• Knows how to use Jira, Jira Service Management, and Confluence effectively
• Team Enablement & Coaching
• Train teams on project processes and ABS Atlassian implementation best practices
• Act as a coach and resource for delivery questions
• Project Oversight & Governance
• Identify risks early and support course correction
• Facilitate escalations when projects are at risk
• Cross Regional Collaboration
• Partner with U.S. and EU stakeholders on planning and alignment
• Serve as a liaison between regions
• Communication & Visibility
• Establish consistent reporting standards
• Provide leadership visibility into delivery trends and risks

Benefits

• health
• dental
• vision
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed