The position at Aflac involves executing enrollment strategies for Aflac accounts to drive premium and increase customer satisfaction. The role requires managing the implementation process for new and existing clients, ensuring that all requirements for account set-up and re-enrollment activities are met. The successful candidate will serve as a key relationship liaison with the Sales organization and Brokers, addressing and resolving implementation issues while developing cross-business connections. The role also involves analyzing and monitoring change requests, conducting proactive account audits, and partnering with internal business units to ensure timely resolution of client questions or issues. The position may require travel to clients as determined by the account service strategy, generally less than 25%.