Implementation Manager S3 Retail Network - Remote

UnitedHealth Group•Tampa, FL

2d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Implemenation Manager will be responsible for supporting the successful implementation of new retailers and 3rd party payment integrators joining the S3 retail network. This role will coordinate tasks, manage resources, track progress, and ensure timely project delivery across several projects under the guidance of the Implementation Director. The Implemenation Manager must be able to manage several projects at one time and manage dependencies both within the project and across similar workstreams across the entire program. This role will need to think creatively and push business objectives forward and remove barriers for the project team. Strong project and program management skills are required to ensure proper alignment across all functional areas. This role will need to be able to communicate clearly and concisely to project stakeholders. Communications include leading meetings, using e-mail to communicate to internal and external stakeholders, writing status updates, and documenting action items. The Implementation Manager should be a self-starter and show an ability to problem-solve with limited guidance. This role will need to be viewed as the gatekeeper to the S3 network and the projects being delivered under the program. The position requires a desire to grow with an expanding team. As part of that growth, the Implementation Manager should be ready to take on new challenges that drive personal and professional growth. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

5+ years project management experience
3+ years leveraging project management tools, such as, MS Project, Smart sheets or other tools
2+ years communicating project status at all levels within an organization
3+ years project planning and risk management experience
Advanced to Expert proficiency with Microsoft Excel, Visio, PowerPoint, and SharePoint

Nice To Haves

Basic knowledge of Project Management theories, best practices and procedures
High level of proficiency with Microsoft Project or other project management tools
Proven to use existing procedures and facts to solve routine problems or conduct routine analyses
Proven to exhibit natural leadership qualities
Proven excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Proven solid written and verbal communication skills with the ability to write error-free, professional proposals and executive summaries for management
Proven solid presentation and facilitation skills
Proven ability to build and maintain connections
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Drive planning, organizing, and executing projects within scope and on time
Coordinate tasks between internal/external teams and stakeholders
Manage similar projects across the S3 Network program
Monitor project progress and provide status updates
Identify risks and escalate issues to senior leadership
Maintain project documentation, including reports, schedules, agendas, and meeting minutes
Use project management tools to track tasks and milestones
Translates complex concepts into ways understood by a variety of audiences
Collaborates with cross-functional teams to develop new ways to solve problems
Participate in the development of business strategy
Other duties as assigned