SmarterDx-posted 6 months ago
$150,000 - $180,000/Yr
Full-time • Mid Level
51-100 employees

We’re looking for an Implementation Lead who knows revenue cycle management inside and out- and is eager to take hands-on ownership throughout the implementation, including some technical components. From the moment a deal is signed through to the day we go live, you’ll lead the way - working closely with cross-functional teams and client stakeholders to make sure our solutions fit seamlessly into our end users’ workflows and deliver real value from day 1. You’re a natural collaborator and problem-solver, equally comfortable in conversations with Directors of CDI to data engineers. You know how to ask the right questions, dig into data requirements and operational workflows, and bridge the gap between technical and non-technical audiences. You are excited to expand your technical skill set, taking the lead on components like SSO, sFTP and allowlisting. You have a sharp eye for data validation, and you know that clean, accurate data is critical to powering our clinical AI. You are confident reviewing data specifications, analyzing files, and ensuring we start every implementation with implementation best practices and solid data. Your attention to detail and process-oriented mindset bring clarity, order, and momentum to even the most complex implementations. SmarterDx builds clinical AI that empowers hospitals to analyze the complete record of every patient to fully capture the value of care delivered. Founded by physicians in 2020, its proprietary AI platform understands the nuances of clinical reasoning, enabling hospitals to true the patient record for every discharge. By doing so, hospitals can recover millions in earned revenue, enhance care quality metrics, and optimize healthcare operations. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. This role is fully remote within the US.

  • Lead the implementation process from deal signing to go-live.
  • Collaborate with cross-functional teams and client stakeholders.
  • Ensure solutions fit seamlessly into end users' workflows.
  • Take ownership of technical components like SSO, sFTP, and allowlisting.
  • Review data specifications and analyze files for data validation.
  • Implement best practices for data management during implementations.
  • Drive process improvements in ambiguous situations.
  • 5+ years' experience in a healthcare related field.
  • In-depth knowledge of revenue cycle processes, including billing, CDI, coding, and claims management.
  • Experience in healthcare consulting or overseeing software deployments in a healthcare context.
  • Proven experience as an Implementation Lead or similar role focused on healthcare and revenue cycle.
  • Strong project management skills to lead complex implementation projects.
  • Data analysis experience, preferably using SQL or Python.
  • Excellent communication and interpersonal skills.
  • High level of professionalism, integrity, and commitment to client satisfaction.
  • Autonomy and confidence to drive process improvements.
  • PMP or Six Sigma certification.
  • Certification in Epic, Cerner, or Meditech.
  • Experience with JIRA, Salesforce, Hex/Snowflake, Figma, Zapier.
  • Medical, Dental & Vision – Comprehensive plans covering 90-100% of premiums and 70-90% for dependents.
  • One Medical Membership – Free membership included if enrolled in a SmarterDx medical plan.
  • Paid Parental Leave – Up to 12 weeks of paid leave for birth or adoption.
  • Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend.
  • Unlimited PTO & 10 Holidays – Including 4 floating holidays.
  • Learning & Development Budget – $500 per year for courses, books, and resources.
  • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings.
  • Minimal Bureaucracy – Fast-moving, high-impact environment.
  • Incredible Teammates – Work alongside smart, supportive, and mission-driven colleagues.
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