Implementation Engineer (Remote)

Experian • Madison, MS

1d • Remote

About The Position

As the Implementation Engineer, you will join NeuroID, part of Experian. We create products that detect fraud by analyzing how people type data on web forms and mobile apps (how cool is that?). Since 2023, NeuroID has partnered with Experian to provide the latest behavioral analytics, combating identity theft and advanced fraud attacks. Now, as part of Experian's CrossCore® on the Experian Ascend Technology Platform™, we continue to lead the charge in proactive fraud detection and seamless user experiences.
You will manage the implementation of NeuroID solutions to end clients and prospects. Our Implementation Engineers work closely with clients to improve solution integration and decrease time to revenue.
You will report to the Senior Director, Implementation Engineer.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, or other equivalent degree.
• 3+ years of customer-facing implementation engineering experience.
• Customer-facing skills, with the ability to work in confidence with clients and speak with senior-level technology contacts.
• Experience in the fraud and identity industry.
• Front-end web development experience using HTML, CSS, and JavaScript, including writing Vanilla JavaScript functions.
• Experience building web applications with frameworks such as React or Angular.
• Familiarity with development environments, IDEs, source control, and version control processes.
• Knowledge of web app deployment, including CI/CD, staging/QA environments, and HTTP protocol concepts.
• Experience developing and testing REST APIs and building/deploying APIs, using tools like Curl or Postman.
• Experience with mobile app development or SDKs for iOS or Android.
• Proficient in data analysis tools such as Snowflake and Python.

Responsibilities

• Consult with clients on best practices to achieve implementation milestones.
• Understand client and internal requirements to manage the implementation of behavioral solutions.
• Oversee project management and technical delivery of embedded solutions.
• Report implementation status and risks.
• Advise on data collection and design requirements.
• Partner with Solution Engineering to determine solution strategy and implementation.
• Collaborate across teams to ensure accurate configuration and deployment.
• Support pre- and post-sales implementation projects to guide NeuroID value.
• Deliver client-facing technical documentation.

Benefits

• Great compensation package and bonus plan.
• Core benefits including medical, dental, vision, and matching 401K.
• Flexible work environment, ability to work remote, hybrid or in-office.
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees