Implementation Engineer - Process Focused (Manhattan WMS/OMS)

CMA CGM Group • Houston, TX

82d

About The Position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management. As part of a multi-year initiative to deploy the Manhattan IT Stack across 3PL warehouse operations, CEVA is hiring Implementation Engineers with deep process knowledge to support standardization, configuration, and rollout of Manhattan WMS and OMS systems.

Requirements

• Bachelor's degree in Industrial Engineering, Supply Chain, Logistics, or a related field.
• 4-6 years of experience in warehouse or order management process design and implementation.
• Strong familiarity with Manhattan WMS and/or OMS platforms.
• Experience working in 3PL, distribution, or fulfillment environments required.
• Experience in cross-functional deployment teams preferred.
• Strong analytical and process mapping skills.
• Excellent written and verbal communication skills.
• Ability to collaborate across technical and non-technical teams.
• Self-directed and organized with the ability to manage multiple priorities.
• Experience with documentation tools (e.g., Visio, Lucidchart, Confluence, MS Office).
• Willingness to travel to deployment sites as needed.

Responsibilities

• Define and map operational workflows for warehouse and order management functions.
• Translate operational requirements into Manhattan Active system behaviors and functional specifications.
• Create detailed process documentation and Standard Operating Procedures (SOPs).
• Partner with Super Users to co-develop System Work Instructions used during training and post-go-live support.
• Provide business input to configuration and development teams during implementation phases.
• Validate system behavior against business requirements through QA and UAT processes.
• Act as an advisor to operational and customer teams during deployment execution.
• Work hand-in-hand with Super Users, Deployment Managers, and Training teams to align process and system documentation.
• Serve as a knowledge resource for Manhattan platform capabilities and best practices.
• Ensure process changes are clearly communicated to affected stakeholders.
• Identify process optimization opportunities through data, observation, and feedback.
• Contribute to a centralized process library to support scale and standardization across deployments.
• Leverage Manhattan and Associate tools to continuously optimize warehouse operations and systems.
• Capture and communicate lessons learned to improve future rollouts.

Benefits

• Competitive compensation and travel support.
• Full benefits package including health, dental, vision, and life insurance.
• 401(k) with company match.
• Generous PTO and paid holidays.
• Opportunities for growth within a global logistics leader.

What This Job Offers

• Career Level: Mid Level
• Industry: Support Activities for Transportation
• Education Level: Bachelor's degree