Implementation Engineer Lead - Process Focused (Manhattan WMS/OMS)

Ceva-posted 5 months ago

Full-time • Mid Level

Remote • Alameda, CA

Support Activities for Transportation

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management. As part of CEVA's multi-year deployment of Manhattan WMS and OMS platforms across our North American 3PL warehouse network, we are seeking an experienced Implementation Engineer Lead - Process Focused to manage and guide a team of Implementation Engineers. This leader will ensure process standardization, configuration integrity, and deployment consistency at each operational site.

Lead, mentor, and manage a team of Process-Focused Implementation Engineers across concurrent deployment efforts.
Oversee prioritization of engineering workstreams, ensuring project deadlines and quality standards are met.
Conduct regular team reviews to assess deliverables, escalate issues, and optimize resource allocation.
Develop and enforce standards for SOPs, process documentation, and system instruction sets across the program.
Guide your team in translating warehouse and order management operational processes into Manhattan Active system configurations.
Provide leadership and subject matter expertise on best practices for process design, testing, and documentation.
Ensure consistency in implementation approaches across different customers and warehouse types.
Serve as the escalation point for complex configuration or process issues during implementation.
Collaborate closely with Super User Team Managers, Deployment Project Managers, and the Training team to align implementation efforts.
Support the integration of Manhattan WMS/OMS systems with customer IT and automation platforms.
Represent the engineering team in governance meetings, deployment planning, and issue resolution forums.
Drive the development of a centralized library of standardized, validated process flows and SOPs for future deployments.
Identify opportunities to improve efficiency, reduce rework, and streamline process documentation.
Capture and apply lessons learned from each deployment to improve team capabilities and tools.

Bachelor's degree in Industrial Engineering, Logistics, Supply Chain, or a related field.
6+ years of experience in warehouse operations, logistics process design, or systems deployment.
Minimum 3+ years of direct experience with Manhattan WMS and/or OMS platforms (Active or WMOS).
Prior experience managing teams or leading process/engineering workstreams in large-scale deployments.
Background in 3PL or high-volume distribution environments preferred.

Strong leadership skills with the ability to inspire and guide technical contributors.
Expert-level process mapping and documentation capabilities.
Solid understanding of Manhattan WMS/OMS modules and how they support operational processes.
Excellent problem-solving and communication skills across functional and technical audiences.
Proficiency in Visio, Lucidchart, Confluence, Microsoft Office, and related tools.
Ability to travel as needed to support project execution across North America.

Competitive compensation and travel support.
Full benefits package including medical, dental, vision, and life insurance.
401(k) with company match.
Generous PTO and paid holidays.
Opportunities for leadership growth within a global logistics transformation initiative.
Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Resume Examples

•

Cover Letter Examples

Implementation Engineer Lead - Process Focused (Manhattan WMS/OMS)

Job Search Resources

Tools

Career Hubs

Guides

Company