Implementation Electronic Interface Specialist

Quanterix-posted 2 months ago
$66,640 - $83,300/Yr
Full-time
Hybrid • Schaumburg, IL
Transit and Ground Passenger Transportation
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The Implementation Electronic Interface Specialist will have the competency within the implementation organization, to develop the necessary capabilities that enables our organization to capitalize on our opportunity and reach our aspirational goals to be the solution for total absence and supplemental employee benefits. The CDIS will be engaged in the support of the Large Case Implementations, their customers and/or vendor resources in the review, tracking and discussions around the FMLA/LOA History/Takeover, Disability & Paid Family History/Takeover, EOI and Eligibility Data File support management. They will focus on the process of data transfer that are managed either internally by the client or by other vendor carriers in coordination with our internal IT business partners. They will support client on-boarding migration activities ranging from 100 - 100,000+ eligible lives. The CDIS will be responsible to successfully track and support the management and audit process to ensure the accuracy of the migrated data. They will act as SME's and liaisons between internal and external IT teams in review of data transfer portal and requirements.

  • Supports aLEAVEiate, Middle Market and Large Case Implementation activities they are respectively assigned to by engaging with Large Case Implementation Manager in a pre-meeting to go over all submission documents and relevant information about the client.
  • Engage in Customer/Vendor meetings with the support of the implementation manager, client and/or broker to review, resolve any concerns and/or open questions during ongoing file transfer testing.
  • Maintain current tracking of all assigned clients and statuses for reporting purposes.
  • Follow up with Implementation Manager / Broker / Client on the submission of files in a timely manner and manage expectation should files be delayed.
  • Meet with and work closely with internal IT business partners and business units on converted files to ensure accuracy in conversion.
  • Proactively advise implementation / account management / operations of any outstanding issues or questions that may arise and work directly with them to resolve and provide an action plan.
  • Coordinate questions and 'kick outs' with the implementation team, account mgt., Operations and IT Mgt. to be resolved.
  • Support, maintain and audit final numbers for the full migration.
  • Support the development, maintenance and up keep of SOPs regarding different vendor migrations, including metrics and common concerns.
  • Utilize a problem solving approach.
  • Maintain and strengthen internal and external business partner relationships.
  • Support any required actions requested by their Manager/Team Leaders.
  • Bachelor's degree preferred (or equitable years of experience)
  • 2 + year of Leave of Absence experience in either claims management or data migration
  • Strong problem solving skills
  • Strong project management skills
  • Good time management and time sensitivity planning
  • Strong communication skills and proactive communication skills
  • Understanding of FMLA / State Leave Laws as well as other Employer Authorized Leave Laws
  • Ability to speak confidently and persuasively in front of both Clients and Brokers
  • Ability to adapt and change
  • Ability to build and maintain collaborative working relationships at all levels
  • Professional business demeanor and the ability to work in a fast-paced, entrepreneurial capacity with minimal supervision
  • Ability to thrive in a fast-paced environment
  • Ability to work in an autonomous manner
  • Proficient in Microsoft Office products and ability to master applicable systems and processes
  • Ability to manage process flows
  • Ability to Travel: Up to 10%
  • An annual performance bonus for all team members
  • Generous 401(k) company match that is immediately vested
  • A choice of three medical plans (that include prescription drug coverage)
  • Company contribution to your Health Savings Account for High Deductible Health Plan enrollees
  • Multiple options for dental and vision coverage
  • Company provided Life & Disability Insurance
  • Family friendly benefits including Paid Parental Leave & Adoption Assistance
  • Hybrid work arrangements for eligible roles
  • Tuition Reimbursement and Continuing Professional Education
  • Paid Time Off - new hires start with at least 20 days of PTO per year in addition to nine company paid holidays
  • Volunteer days, community partnerships, and Employee Assistance Program
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