Implementation Coordinator, Revenue Cycle

The US Oncology Network•Richardson, TX

5d•Hybrid

About The Position

The US Oncology Network is looking for a Implementation Coordinator, Revenue Cycle to join our team at Texas Oncology. This remote position will support the Revenue Cycle Department at our 3001 East President George Bush Highway Suite 100 location in Richardson, Texas. Typical work week is Monday through Friday, 8:00a - 5:00p. Note from Hiring Manager: The Implementation Coordinator role sits at the center of execution. It is designed for someone who enjoys translating strategy and project plans into real, operational outcomes while minimizing disruption to day‑to‑day Revenue Cycle work. You lead implementations with clarity, structure, and respect for operational realities. Under my leadership, implementation is not about pushing timelines, it’s about ensuring teams are prepared, informed, and supported throughout change. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. Why work for us? Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers. Join a Team That Invests in Your Future At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That’s why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent. What is the Long-Term Incentive Plan (LTIP)? Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document. What does the position do? Under direct supervision, responsible for supporting quality assurance and continuous improvement that ensures alignment with organizational objectives. This position will be responsible for planning, developing, and facilitating quality assurance activities to evaluate Revenue Cycle processes and procedures. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values.

Requirements

High School diploma or equivalent required.
Three (3) years of work experience in a related field or equivalent combination of education and work experience.
Excellent interpersonal and presentation skills, both in-person and virtually.
Analytical skills (ability to objectively evaluate data and perform statistical analysis).
Proficiency with Microsoft Office Products (Word, Excel, PowerPoint, and Outlook).
Must successfully complete the required onboarding courses and training within 45 days of occupying position.

Nice To Haves

Bachelor’s degree in a related field.
OR
Associate’s Degree and 2 additional years of realted experience
OR
8 years of related experience
Prior experience or certification in quality, six sigma, process improvement, or lean.
Knowledge of medical insurance processes, billing, and collections with CPT, ICD10, and HCPCS coding and medical terminology, as well as an overall understanding of managed care products (HMO, PPO, etc.).
Experience with Lean tools, 5S, 8D, Kaizen events, Six Sigma tools, PFMEA, Control Plans, Process Flow, Process Auditing, ISO, and/or Poka Yoke design is desired.

Responsibilities

Develops and maintains implementation plans, status updates, and supporting documentation to ensure alignment across stakeholders.
Coordinate the implementation of Revenue Cycle initiatives, including workflow changes, system enhancements, and process rollouts.
Tracks tasks, milestones, timelines, and dependencies throughout project and implementation lifecycle.
Serve as a primary point of coordination between Revenue Cycle and other cross‑functional partners.
Schedule and coordinate project meetings, including preparation of agendas, meeting documentation, and follow‑up on action items.
Communicate project timelines, expectations, and updates to impacted stakeholders to support readiness and adoption.
Assist with go‑live readiness activities, including checklists, workflow validation, and transition planning.
Support the development, organization, and maintenance of project documentation such as workflows, SOPs, and job aids.
Monitor post‑implementation issues and stabilization activities, escalating risks or concerns as appropriate.
Maintain organized records of project activities, decisions, and deliverables using approved project management tools.
Other duties as requested or assigned.