You will be responsible for the successful implementation of a community bank/regional bank/credit union CRM (customer relationship management) solution. This requires you to fully understand how the CRM (Connections) works, how data flows in and out of the CRM, and best practices for administrators of the solution. You will be a consultant to the client to best use the CRM, identify priorities for the CRM, and focus on making sure those priorities are fully implemented and measurable. You will be the project manager of each implementation you are assigned and work with a team to complete the implementation. You will be responsible for training Connections administrators and users. You will also be assigned consulting projects to help current clients better utilize the solution and implement new priorities for the CRM. This is a full-time position that will require travel about 50% of the time. This position will be assigned to an FIS office and hybrid requiring to be in the office T,W,TH.