FIS-posted 8 months ago
Milwaukee, WI
Professional, Scientific, and Technical Services

As an Implementation Conversion Analyst, you will be the face of FIS, working closely with our clients as they customize our solutions as we change the way the world banks. You will examine data files, processes, forms, reports and operational needs of our customers, in order to facilitate product utilization. After assessing all client needs, you will create a roadmap that will guide clients through the process while you teach them our products and coach them through setup and integration.

  • Provide senior-level consultative services, understanding client needs from a banking perspective and tailoring financial products and decision solutions accordingly
  • Engage in high-level discussions to tailor and consult on product suites, focusing on decision solutions
  • Work closely with internal teams to design, configure, and implement banking solutions
  • Examine client processes, forms, reports, and operational needs, documenting software capabilities and all related processes to be used post-conversion
  • Analyze data to translate client needs into software configurations
  • Develop an understanding of client products and services through information gathering sessions
  • Experience in back office banking, fraud analysis, account origination, or payments is ideal
  • Demonstrated ability to work independently and engage proactively with teams
  • Excellent consulting and client-facing skills, able to translate technical data into actionable insights for clients
  • Strong note-taking and organizational skills, capable of managing a vast array of information and changing solutions
  • Ability to understand and investigate data for product recommendations
  • Self-starter capable of initiating plans and reaching out to teams with minimal supervision
  • Willingness to learn and adapt to new solutions and technologies, overcoming initial challenges in solution knowledge and technology integration
  • Have a background in banking, especially in areas like Fraud, Payments, and Cards
  • Opportunities to make an impact in fintech
  • Personal and professional learning
  • Inclusive, diverse work environment
  • Resources to give back to your community
  • Competitive salary and benefits
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