Implementation Consultant

Workiva•Ames, IA

6d•$74,000 - $118,000•Remote

About The Position

The Implementation Consultant directly interfaces with our customers and partners to deliver solutions within current Workiva products that achieve customer outcomes. This role is focused on documentation, continued learning, and enablement for internal resources as well as our customers and partners. The Implementation Consultant works closely with other internal teams cross-functionally, including project management, customer success, support, solution engineering, and product development.

Requirements

Undergraduate Degree or equivalent combination of education and experience in a related field.
4 years of experience in service delivery roles, finance, accounting, audit, or a related field.
Excellent verbal, written, and interpersonal communication skills
Ability to present topics clearly and succinctly
Self-motivated with a strong propensity for action, results, and continuous improvement
Ability to influence and drive change in business processes
A strong individual contributor with intellectual curiosity to positively impact the ability to manage multiple services.
Enhanced technology knowledge of the Microsoft Office suite and Google Workspace applications.
Reliable internet access for any period of time working remotely and not in a Workiva office

Nice To Haves

2 years and a Master's degree
Experience with ERP, GRC, GL, FP&A, or Analytics & Reporting solutions and their related technology platforms.
Hands-on experience within the Workiva platform, other SaaS and cloud technologies, or data architectures preferred.
Consultant level at a services company or public accounting firm preferred.
Familiarity with any of the following: SQL, JSON, REST, or Python is a plus

Responsibilities

Leads the delivery of contracted services to customers and partners
Performs detailed discovery sessions to understand business needs and requirements
Creates a solution design that achieves outcomes within the Workiva platform
Directly interfaces with customers and partners to deliver standardized solutions
Maintains and enhances knowledge of financial, risk, or operational reporting using the Workiva platform through a commitment to ongoing training
Participates in leading and mentoring peers as well as Associates, assisting with onboarding as needed, and participates in ongoing training efforts.