Implementation Consultant (New York)

Levelpath•New York, NY

1d•$140,000 - $190,000•Onsite

About The Position

We’re hiring a Post-Sales Implementation Consultant to lead enterprise onboarding and solution implementation through successful go-live. You’ll act as both a trusted advisor & product expert, obsess over our customer’s success, and own how they realize value with Levelpath. Your role will blend thoughtful strategy, detailed project management, hands‑on configuration, and training delivery. In this highly cross-functional role, you’ll partner with enterprise stakeholders to map their procurement processes, configure Levelpath to match their needs, and ensure seamless adoption across teams. You’ll also play a critical role in optimizing processes and assets that support our implementation strategy. This is a full-time position that will be based out of New York City.

Requirements

6+ years of experience, with at least 3+ years focused in post-sales implementation, onboarding, or enterprise deployment role with a B2B SaaS product
Experience working with large enterprise/strategic accounts and multi-stakeholder environments
Proven track record leading complex deployments across multi-stakeholder enterprise environments
Customer-obsessed mindset, providing consultative guidance on the way to successful launch of the platform
Familiarity with B2B SaaS product configuration, workflows, and technical integrations
Strong project management skills, with the ability to track timelines, risks, and dependencies across multiple implementation projects
Excellent client-facing communication, with a focus on clarity, empathy, and outcomes
Comfort in working across functions and levels - from analysts to C-suite stakeholders
Proactive, solution-oriented approach with a bias for action and continuous improvement

Nice To Haves

Experience in the procurement space, with familiarity in sourcing, vendor management, or procurement operations
Background in client-facing consulting roles
Experience at an early stage startup

Responsibilities

Own enterprise onboarding and deployment of Levelpath from kickoff to go-live
Partner with the sales team to facilitate product demonstrations
Lead discovery workshops to understand customer goals, current-state processes, and success criteria
Design and configure tailored workflows, roles, data flows, and approval processes within the platform
Partner with engineering to facilitate and support technical integrations
Deliver enablement sessions and hands-on training to champion adoption across Procurement, Finance, Legal, and IT
Act as an extension of the customer’s team - managing stakeholders, aligning expectations, and driving milestone-based deployments
Present customer feedback and insights internally to shape roadmap and improve product
Maintain a proactive, problem-solving mindset to accelerate time to value and build long-term relationships
Support process improvement by contributing to playbooks, templates, and documentation for future scale