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The Implementation Consultant delivers technical implementation support to new and existing customers. As a member of the Customer Engagement team, the Implementation Consultant will help implement academic integrity and assessment technology solutions at our client institutions - this includes coordinating calls, monitoring product adoption, providing complex technical advice where appropriate, and overseeing change management processes for the client. Along with the rest of the post-sales organization, the Implementation Consultant is a key part of ensuring that our customers reach and recognize the value of their investment in our products. The Implementation Consultant will also be involved in team projects and help to implement new processes and solutions within the team and department.
