Implementation Consultant I - Benefits

Paylocity • Schaumburg, IL

77d • $50,000 - $60,000 • Hybrid

About The Position

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

Requirements

• 1+ years of Customer Service or Customer interfacing role.
• 1+ years of HCM implementation experience preferred.
• High school Diploma required; bachelor's degree preferred.
• Possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset.
• Proficiency in Microsoft Office (with a strong emphasis on Excel) and other programs.
• Utilize problem-solving abilities to overcome obstacles and find creative solutions.
• Successfully handle multiple projects concurrently, effectively prioritizing tasks and managing timelines.

Responsibilities

• Act as our client's trusted advisor, ensuring exceptional customer experiences throughout the implementation process.
• Provide a smooth transition and post-implementation support as needed, including system maintenance and issue resolution.
• Assist clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software.
• Collaborate with clients to gather and analyze their business requirements related to the specific HCM function (e.g., payroll, HR, time, and labor).
• Review configuration of system with client to ensure the software is aligned with the clients' needs and expectations.
• Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations.
• Troubleshoot and resolve implementation-related matters, escalating critical concerns to the appropriate teams when necessary.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) match
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees