Implementation Consultant, Enterprise Intelligence

AlphaSense

1d • Remote

About The Position

AlphaSense is looking to add an Implementation Consultant to our Application Specialist team to support the sales team in pre-sales positioning and trial support, information security review, and large technical implementations. Over the past year, this team has been central in determining the product/market fit, support organizational training, and close & implement our initial set of customers for our Enterprise Intelligence solution.
The adoption rate of the EI offering will deliver significant growth for AlphaSense in 2025 and beyond, driving the need to expand the team. We are excited to invest in the addition of entrepreneurial-minded employees to help bring this new product to additional client segments and realize its full potential.
As part of the Application Specialist team, you will work at the intersection of customer engagement, sales, enablement, product, and engineering. Your role will involve guiding clients through complex business challenges, aligning AlphaSense’s AI-powered insights to meet their goals, and contributing real-world feedback to influence our product roadmap. This role requires deep technical expertise, creativity in problem-solving, and outstanding client engagement skills.

Requirements

• Entrepreneurial mindset with a passion for driving customer adoption and contributing to strategic product direction.
• 5+ years of pre-sales experience with complex, technical products, ideally within a SaaS or AI-driven solution environment.
• 10+ years of customer facing experience for a SaaS solution
• Exceptional presentation skills, adept at conveying technical concepts to both business and technical stakeholders.
• Proven ability to manage complex sales processes, engaging multiple client departments and levels of leadership.
• Technical acumen with experience in REST or GraphQL APIs, able to collaborate effectively with engineering and technical teams.
• Technical proficiency in software development within one or more of the following: Backend development (Java, C#, Node.js, Python, PHP) Web development (JavaScript, HTML/CSS, front-end frameworks such as React, Vue.js, or Angular)
• Collaborative and influential, skilled in building credibility and fostering strong relationships across the organization.
• Knowledge of cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud-based application architecture.

Nice To Haves

• Background in financial markets or FinTech and experience with market intelligence solutions is a plus.

Responsibilities

• Develop a deep understanding of clients’ strategic business and technical objectives, mapping AlphaSense’s capabilities to drive organizational impact.
• Act as a trusted advisor, guiding customers and prospects in executing effective data and knowledge management strategies with AlphaSense’s EI solution.
• Lead technical evaluations by designing and delivering compelling product demonstrations that highlight unique Enterprise Intelligence use cases and applications.
• Drive customer adoption by identifying new, creative applications for our EI solution across diverse industries and functional areas.
• Collaborate closely with engineering to ensure seamless post-sale support and product optimization.
• Operate cross-functionally, leveraging all aspects of the AlphaSense platform to deepen engagement and expand product use within client organizations.
• Serve as an Enterprise Intelligence subject matter expert for internal stakeholders, enhancing understanding of EI capabilities, use cases, and implementation best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed