Implementation Analyst (Remote)

Availity

2d•Remote

About The Position

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Manager, Implementation Services; the Implementation Analyst focuses on the design, development, implementation and support of EDI, electronic commerce, and application integration solutions. This includes transactions to be exchanged between Availity, and its business partners. The role is accountable for assessing, analyzing, and implementing solutions in a timely and efficient manner. The Implementation Analyst is responsible for executing and maintaining implementation processes and training internal and external stakeholders of those processes. This position will be called upon to serve in multiple roles in a fast-paced, entrepreneurial corporate environment. Sponsorship, in any form, is not available for this position. Why you want to work on this team: You will be part of a hard-working team that is high energy and knows how to stop and have fun You will have opportunities for growth into product development and analyst roles

Requirements

Strong understanding of the ANSI X12N format including: 837P, 837I, 835, 270/271, 276/277 and 278
Over 2 years of experience in technology (information exchange) and/or the healthcare space
2 years of experience managing complex healthcare technology implementations
Familiarity with APIs

Nice To Haves

Experience with Submitters, Vendors and/or Receivers/Payers is a plus
Extremely organized and detail oriented
Ability to take complex concepts and simplify them
Strong troubleshooting and analytical abilities
Experience gathering requirements: data, functional, business and technical
If you have a thorough understanding of healthcare revenue cycle

Responsibilities

Working closely with an Implementation Coordinator to exceed client expectation leading up to the go live of moderate to highly complex accounts and large hospital systems
Involved in client calls/meetings to better understand technical configuration needs
Managing client timelines and deliverables in a fast-paced environment
Responsible for determining client configuration, conceptualizing the big picture and recommending the best solution our product can offer based on the client’s needs
Analyzing test data to find root cause, trends and gaps to prepare the client for a successful go-live
Researching issues, testing theories, identifying impact and proposing short and long-term solutions
Responsible for working with development to gather requirements and test new features and enhancements
Responsible for mentoring other Implementation Analysts and cross functional team members
Responsible for leading internal technical trainings, taking on new initiatives and assisting with the operationalization of new products and services
Subject Matter Expert for multiple Availity products and features

Benefits

Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!
Culture is important to us and there are many ways for you to make your mark here!
We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates.
“AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.
Availity is a culture of continuous learning.
We have many resources and experts in our tech stack and in our industry that can help get you there too!
We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
We offer unlimited PTO for salaried associates + 9 paid holidays.
Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
Interested in furthering your education? We offer education reimbursement!
Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
Want to work for an organization that gives back to the community? You’re at the right place!
Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.