Implementation Analyst - Provider Compensation
About The Position
At Hallmark Health Care Solutions, what we do and how we do it go hand in hand. We bring a relentless focus to both our products and our people—grounded in curiosity, a bias for action, accountability and ownership, strong judgment, and a willingness to challenge the status quo in pursuit of better outcomes. Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years’ experience in IT, nursing, process engineering, finance, and healthcare. We are committed to strengthening communities by producing technologies, support services, and thought leadership that tangibly improve patient care and community health outcomes. We are looking for an Implementation Analyst to join the team to effectively provide guidance, support, and analytics to our Heisenberg II team. Reporting to the Director of Implementation, this role is instrumental in supporting the implementation team to ensure our clients success during the usage of the product. Preference will be given to candidates located in the Dallas area who are willing to work a hybrid schedule.
Requirements
- 5+ years of experience in the Healthcare industry
- 3+ years of experience in provider compensation role; preferably working on an implementation team
- Experience working with a project manager to gather documents, verify/analyze data, conduct discovery sessions, draft scoping document, configuration of the solution based on client scope, and assist with system validation
- Fluent in MS Project, Excel, PowerPoint and Word tools
- Strong understanding of Provider Compensation Methodologies
- Attention to detail, strong analytical skills and ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
Nice To Haves
- Bachelor’s Degree preferred
- MS Excel proficiency
Responsibilities
- Understand the complete provider compensation solution.
- Understand the client requirements, identify the system dependencies to ensure the project critical decisions are taken ahead of time.
- Document the business, functional, technical requirements and ensure the project’s scope is accurately defined & mapped per discovery sessions.
- Coordinate with the necessary internal resources to successfully complete the scope of work on time and with Quality.
- Assist project manager where needed to gather documents, verify/analyze data, conduct discovery sessions, draft scoping document, configuration of the solution based on client scope, and assist with system validation.
- Work with the implementation team to understand and build compensation models specific to the client needs.
- Conduct elaborate knowledge transfer sessions to pass on the complete client business requirements with all necessary documents to the technical team.
- Manage customers with minimum supervision, deal with ambiguity, and maintain tight timelines/priorities in a highly professional manner.
- Capability to multitask and work in a fast-paced environment.
- Ability to handle high volume of work including managing multiple projects at the same time.
- Design the roll out approach including complete testing and training schedules and communicate with the client.
- Evaluate and implement ways to improve system performance.
- Assist clients during the transitioning and post Go-live stabilization period.
- Address production issues in a timely manner.
- Track project status to identify risks if any and mitigate them early to prevent any unnecessary changes or delay.
Benefits
- Medical, Dental, and Vision Insurance with Employee Premiums Covered by HHCS at 100% and Company Cost Share for any Dependents Enrolled
- $3000 Annual Company Contributions to HSAs for all Employees Enrolled in the HSA Eligible Health Plan
- Unlimited Paid Time Off
- Pre-Tax and Roth 401(K) Retirement Options
- On-Site Gym, Free Parking, and Provided Lunches 3 Times per Week in the Dallas Office!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
