Implementation Analyst - Pre Implementation

Fiserv • Lincoln, NE

120d • Onsite

About The Position

The Pre-Implementation Analyst is responsible for preparing projects for the implementation process. These projects are for new clients and existing clients. The analyst engages directly with the client to ensure we have the information needed to proceed with the project. This is a fast-paced position requiring flexibility and the ability to easily accept and manage change. The analyst must have the ability to understand the client's business requirements. The Analyst will work with our clients and the Implementation Managers to schedule projects.

Requirements

• Bachelor's degree in business or equivalent work experience.
• Experience working in a client facing role.

Nice To Haves

• Experience in banking, financial services, and/or software industries desired.
• Experience in driving small - medium size projects within an organization.
• Ability to work on multiple projects at the same time.
• Knowledge of and demonstrated experience in project management processes and methodologies, as well as project lifecycles.
• Experience with Clarity is a plus.

Responsibilities

• Ensure predictable, consistent, and successful project scheduling within tight time frames.
• Exhibit proactive behavior by engaging in project planning activities.
• Create and maintain a consolidated timeline/schedules.
• Identify and communicate project dependencies and impacts.
• Put mechanisms in place to ensure ongoing control of the project.
• Work with scheduling, contacting clients to validate dates, setting dates & assigning resources in the system of record.
• Report on project statuses, project initiation in the Appian Implementation Engine, kick off meetings, communication plan, risk management, issues management, change control.
• Ensure success criteria defined upfront to promote alignment and actively manage project outcomes.
• Keep all stakeholders (internal & external) engaged in the project and aligned on expected schedule.
• Manage third party relationships involved in the overall implementation project.

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree