Implant Account Technologist

Applied Materials•Gloucester, MA

8d•$148,000 - $203,500

About The Position

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $148,000.00 - $203,500.00 Location: Gloucester,MA You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Requirements

Functional Knowledge Regarded as the technical expert in their particular field
Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function
Business Expertise Anticipates business and regulatory issues; recommends product, process or service improvements
Leadership Leads projects with notable risk and complexity; develops the strategy for project execution
Problem Solving Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
Impact Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
Interpersonal Skills Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Responsibilities

Works with business unit in technology development and transfer to customers including customized process development.
Plans unit process sequence based on customer requirements.
Negotiates process specifications and service offerings with customers.
Takes ownership of delivering the required solution to the customers that meets specification.
Serves as the customer expert across a broad range of products.
Plays a key role in defining product strategy and identifying gaps.
Provides feedback to business unit heads on process and hardware improvements to meet customer roadmap requirements.
Takes the lead in positioning new technologies to customers utilizing technical information from division.
Interfaces with customers at key development and manufacturing sites to form strategic partnerships to evaluate new and emerging technologies and oversees joint development activities or beta-site testing programs.
Makes executive level presentations.
Resolves significantly complex field process issues utilizing systematic troubleshooting methodology generally involving multiple processes.
Create a mechanism to communicate issues, track progress and pull resources from multiple BU's and/or functions.
Uses sound statistical techniques and problem solving methodologies like DOEs (Design of Experiment) to quickly determine root cause and action plans.
Communicates learnings from this portion to rest-of-world to strengthen the product packages
Provides oversight of customer demos, including defining demo conditions and analyzing results.
Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT’s product and technical reputation.
Keeps abreast of new developments in own and related technology groups.
Participates in publishing in ET conferences and journals.