Impact Evaluation Manager

Wounded Warrior Project • Nashville, TN

87d • $120,556 - $150,696

About The Position

The Wounded Warrior Project (WWP) Impact Evaluation Manager leads the strategy and execution of program evaluation within the Mission Data & Insights team. This role manages a team of impact evaluators and data analysts, guiding their work to generate actionable insights that inform program improvement and strategic decisions. The Impact Evaluation Manager fosters a culture of learning, performance, and collaboration, supporting WWP’s mission to serve warriors and their families with integrity and impact.

Requirements

• Seven years of experience in data analytics, program evaluation, or impact measurement, preferably within a nonprofit, healthcare, or social services organization.
• Five years of experience managing multi-method evaluations and presenting findings to senior leadership.
• Five years of experience handling and analyzing large, complex datasets in Excel, R, SAS, STATA, Python, or similar statistical tools.
• Three years of staff management experience.

Nice To Haves

• Five years of experience in a nonprofit setting or working with military- or veteran-focused organizations.
• Experience applying advanced analytical methods, including machine learning, for predictive and prescriptive modeling.
• Experience leading strategic evaluations tied to organizational planning or scaling.

Responsibilities

• Develop and oversee implementation of evaluation strategies and plans that assess program effectiveness, efficiency, and impact across the organization.
• Guide the design of mixed-methods evaluations and survey methodologies, incorporating both quantitative and qualitative data sources.
• Lead the development of KPIs and logic models that reflect program theory and strategic goals.
• Collaborate closely with peer leaders in warrior research and program data governance to ensure alignment in research priorities, data quality practices, and shared methodologies across the Mission Data & Insights function.
• Translate complex evaluation findings into accessible, evidence-based insights that meet high standards of data quality and rigor, supporting continuous improvement.
• Collaborate with MD&I leaders and peer stakeholders through working groups and strategic initiatives to harmonize data standards, operationalize tools, and improve efficiency and consistency across the Mission Data & Insights team.
• Build and maintain collaborative relationships with internal departments and external partners to support data sharing, alignment, and impact communication.
• Provide oversight for the development and use of survey tools, dashboards, and reporting systems that enhance organizational learning and decision-making.
• Partner across data governance, IT, and program teams to drive cross-functional alignment and integrate evaluation, research, and reporting practices into a cohesive data strategy.
• Review and approve evaluation reports and executive summaries to ensure stakeholder needs are met and align with organizational communication standards.
• Define team goals and individual objectives aligned with WWP’s strategic priorities, while managing staff capacity and project pipelines to adapt to evolving organizational needs.
• Lead and develop a team of evaluation and data analysts through coaching, mentoring, performance feedback, and professional development.
• Oversee evaluation team operations, including adherence to timelines, budgets, and compliance with organizational procedures and data governance.
• Support strategic initiatives through evaluation planning, monitoring, and cross-functional coordination.
• Foster a positive, innovative, and collaborative team culture that encourages continuous learning, curiosity, and accountability.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

Benefits

• Flexible hybrid work schedule (three days in the office, two days’ work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• Fun, mission-focused, and collaborative team environment
• Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program
• 401(k)-retirement plan
• Competitive PTO package
• Sick Leave
• Family Care Leave
• Paid Holidays
• Birthday Holiday
• Education Assistance
• Teammate Wellness Program
• Bereavement Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 501-1,000 employees